Indoor Sales & Service Consultant

Job Description & Requirements

Our company deals with interior furnishings products and our customers are creative individuals. We brand ourselves as a creative company that offers aesthetical solutions to any interiors with our wide ranges of products from around the world.

The Indoor Sales & Service Consultant is responsible for achieving sales instore & outdoor, delivering service and operations excellence. He/she also engages in innovation and productivity initiatives for the store as well as outdoor sales. In order to drive seamless customer experience across channels, he/she handles order fulfilment processes for customers in store and outdoor.

He/She operates in a fast-paced, diverse and customer-centric store environment. As the first point-of-contact in store, he/she serves as the ambassador of the organisation.

He/she is a highly motivated and service-oriented individual. He/She communicates well and thrives in a team environment.

Specific Responsibilities:

Mid Career Personnel/ Trainee to be involved in:

1. Achieving Sales target set by company
2. Maintaining the integrity of company brand and direction
3. Engaging in building a good customer relationship with existing and new clientale base
4. Works hand in hand with Sales Manager/Director and team to achieve the sales target in store and outdoor.
5. Handles fulfilment processes of sales obtained.

Competencies:

1. Achieving Sales
2. Achieving Service Excellence to existing and new clients
3. Delivering Operation Excellence
4. Executing Customers Order Fulfilment
5. Engage in innovation and productivity initiatives

Chroma Furnishing specialises in custom printed wallpaper, decorative panels, as well as textile related products, specifically focused on interior furnishings for hospitality, commercial and residential use.

The Chroma team has a keen eye for detail and loves creating visual harmony through colours and materials. We are adept at reading floor plans, making us the perfect partner for any designer. We play the role of the advisor and recommend the best choice of products based on client's desired concept.