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Implementation Engineer

Fusion Connect · Удалённо · United States

# Implementation Engineer **Fusion Connect** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Implementation-Engineer]` `[Technical-Support-Engineer]` `[Network-Engineer]` `[Voip-Engineer]` `[Field-Engineer]` `[IT-Implementation-Engineer]` `[Technical-Implementation-Engineer]` `[Software-Implementation-Engineer]` `[Implementation-Engineering]` `[Service-Implementation-Engineer]` `[Strategic-Implementation-Engineer]` `[SaaS-Implementation-Engineer]` `[Network-Implementation-Engineer]` --- ### About the Role At Fusion Connect , we’re not just offering jobs — we’re building careers that empower, inspire, and grow with you. If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you’re in the right place. We’re thrilled you’re exploring this opportunity with us — take a look, imagine the possibilities, and let’s shape the future of connectivity together. Job Description Summary: Fusion’s Implementation Engineer provides activations technical support for our field engineers, technicians, and product-support personnel who are implementing the designed products that our customers have purchased. In this position, you will be responsible for first-line product support and troubleshooting on technical design and installations. This is a highly technical and fast-paced position with multiple opportunities for advancement, and certification. The ideal candidate will be strong in multiple areas listed below and ready to learn the rest. Job Description: Responsibilities include but are not limited to: - Provide real-time inbound/outbound support and direction to Field Engineers/Customers/Partners and 3rd Party Vendors for the installation of Fusion’s Products and Services. - Support Project Managers with technical consultations and solution validation for SDWAN, VoIP, Cloud, Managed Security, and Wireless products. - Participate in project calls to help capture advanced technical requirements for service configuration, and implementation project planning. - Responsible for configuration and diagnostics of the full suite of products and equipment that Fusion supports including: Meraki, Velo, Fortigate, EdgeMarc, Adtran, Cisco, Polycom, BroadSoft, etc. - Responsible for service and device provisioning. - Assist with diagnostics and support for wide range of access products including Ethernet, T1, DSL, Cable, and Wireless broadband. - Partner with Engineering to help design and test solutions to problems and bugs. Qualifications : - Working knowledge of VoIP (Hosted and Trunking), SD-WAN/MPLS, and Managed Security - Demonstrated ability to understand complex network designs. - Ability to run scripts in C shell in a Unix environment. - Adept at working under pressure in a high stress environment. - Strong analytical skill and attention to detail - Excellent organizational and interpersonal skills - Strong written and verbal communication skills - Quick learner with self-initiative and pride in end results - Superb work ethic and commitment to customer satisfaction. - Flexible availability to cover shifts ranging from 7am ET to 6pm PT, and on-call rotations for nights and weekends. - Typically requires a Bachelor's degree in related field or equivalent experience, certifications, or training - 3+ years of related experience required Originally posted on Himalayas

Наблюдалась 2026-10-08, впервые 2026-10-08, источник — Himalayas (JSON API).

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