IHAMI Surgery Scheduler - Brain & Spine Chelsea

Employment Type:

Full time

Shift:

Day Shift

Description:

Surgery Scheduler

Deliver Outstanding Service to Every Patient!

Trinity Health IHA Medical Group is looking for a customer-focused Surgery Scheduler to join our team. In this role, you will serve as the first point of contact for patients, providing support to providers by scheduling surgical procedures and meetings while helping create exceptional patient care. Provides leadership to Surgery Schedulers I and II. Contributes to work on pilots and projects, preparing analyses, and patient care coordination.

What You'll Do:

• Schedule surgical procedures, testing, and pre-op appointments.
• Obtains insurance authorizations and oversees the management of consent forms for surgical procedures.
• Schedule, confirm, and reschedule appointments.
• Oversees Provider schedule templates and inputs monthly schedules.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Gathers data and analyzes scheduling efficiencies.
• Performs enhanced recovery and/of Surgical Home Coordination.

General Requirements:

• EDUCATION: High School Diploma or equivalent. Bachelor's degree preferred.
• CREDENTIALS/LICENSURE: None
• MINIMUM EXPERIENCE: Minimum 3-5 years’ of experience as a Surgery Scheduler

Why Join Trinity Health IHA Medical Group?

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.
• A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and providing exceptional customer service, we'd love to hear from you.

Our Commitment