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Identity & Access Management (IAM) Lead

Robotics TechnologiesDallas, TX

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Job ID:

J53679

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Job Title:

Identity & Access Management (IAM) Lead

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Location:

Dallas, TX

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Duration:

12 Months + Extension

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Domain Exposure:

Insurance

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Work Authorization:

US Citizen,Green Card,OPT-EAD,CPT,H-1B,H4-EAD,L2-EAD,GC-EAD

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Client:

To Be Discussed Later

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Employment Type:

W-2, 1099, C2C

Job Summary

We are seeking an experienced Identity and Access Management (IAM) Lead to provide day-to-day operational leadership for IAM activities. The ideal candidate will manage access requests, approvals, escalations, governance, and operational workflows while coordinating with security, infrastructure, application, and business teams.

Key Responsibilities

  • Lead daily IAM operations, including access requests, approvals, escalations, and access reviews.
  • Manage IAM tickets and workflows using Jira.
  • Coordinate Level 2 reviews and approvals for access, entitlements, privileged access, and exceptions.
  • Monitor ticket queues, backlogs, aging requests, risks, and remediation activities.
  • Serve as the primary operational contact for IAM stakeholders and technology teams.
  • Coordinate with teams supporting Microsoft Entra ID, Active Directory, Saviynt, PAM, and MFA.
  • Partner with the Identity Architect to implement IAM strategies, technical designs, and operating procedures.
  • Develop and maintain IAM policies, runbooks, approval matrices, and escalation procedures.
  • Identify process improvements and automation opportunities.
  • Prepare operational metrics, leadership reports, and risk updates.
  • Support audit, compliance, and access governance activities.
  • Coach and coordinate IAM analysts and technical resources.

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