HR Operations Sr. Manager

Job Responsibilities:

HR Operations & Employee Lifecycle Management

• Oversee the complete employee lifecycle, including hiring documentation, onboarding, employment contracts, renewals, probation, promotions, transfers, secondments, and terminations.
• Ensure accurate and timely maintenance of employee records and personnel files.
• Establish standardized HR operational procedures and service delivery standards.
• Ensure proper coordination with HR Business Partners and Talent Acquisition to facilitate seamless employee transactions.
• Monitor employee requests and ensure timely resolution of HR operational matters.

Payroll & Compensation Administration

• Oversee monthly payroll processing, ensuring accuracy, completeness, and timely salary disbursement.
• Review and validate payroll inputs, including attendance, overtime, deductions, incentives, allowances, and other employee entitlements.
• Ensure proper reconciliation between payroll records and HR systems.
• Oversee final settlements, end-of-service calculations, and employee financial clearances.
• Coordinate with Finance to ensure accurate payroll accounting and timely payments.
• Maintain payroll confidentiality and appropriate access controls.

Personnel Affairs & Labor Law Compliance

• Ensure compliance with Egyptian Labor Law, Social Insurance regulations, and applicable governmental requirements.
• Oversee employment contracts, renewals, employee registrations, and terminations.
• Manage relationships and processes with relevant governmental authorities, including Labor Offices and Social Insurance authorities.
• Ensure the accuracy and availability of personnel documentation and statutory records.
• Monitor changes in labor legislation and ensure the implementation of necessary policy and procedural updates.

HR Systems & Digital Transformation

• Lead the effective utilization and administration of HR systems, particularly Oracle HCM.
• Ensure employee data accuracy, system integrity, and appropriate user access privileges.
• Identify opportunities to automate manual HR processes and improve operational efficiency.
• Lead HR system enhancements, testing, implementation, and integration with relevant functions.
• Develop operational dashboards and reports to support management decisions.

Attendance, Leave & Employee Services

• Oversee attendance management, timekeeping, leave administration, and related employee inquiries.
• Ensure proper application of attendance policies and disciplinary procedures.
• Monitor employee service requests and ensure timely resolution.
• Establish effective HR service delivery channels and escalation procedures.

Team Leadership & Stakeholder Management

• Lead, manage, and develop the HR Operations team, ensuring clear responsibilities and performance expectations.
• Establish departmental KPIs and monitor team performance against agreed targets.
• Ensure effective coordination with HRBP, Talent Acquisition, Finance, Legal, IT, and other business departments.
• Provide operational guidance and support to management on HR administrative matters.
• Drive a culture of accountability, service excellence, and continuous improvement.

Reporting & Continuous Improvement

• Prepare and present regular HR operations reports covering payroll, headcount, employee movements, attendance, and personnel activities.
• Monitor operational risks and implement corrective actions.
• Develop and maintain HR operational policies, procedures, and standard operating procedures.
• Identify process inefficiencies and implement initiatives to improve turnaround time, accuracy, and employee experience.

Job Requirements:

• Bachelor's degree in Business Administration, Human Resources, or a related field.
• 11–14 years of relevant HR experience, with at least 3–5 years in a managerial or leadership position.
• Strong experience in HR Operations, Payroll, Personnel Affairs, and Employee Services.
• Thorough knowledge of Egyptian Labor Law and Social Insurance regulations.
• Hands-on experience with Oracle HCM or other HRIS platforms.
• Strong knowledge of payroll processing, compensation administration, and employee lifecycle management.
• Experience in managing and developing HR teams.
• Excellent analytical, organizational, and problem-solving skills.
• Strong stakeholder management and communication capabilities.

Work Location: In person