HR Officer
# HR Officer **Western Pacific International Holding Inc** · Taguig · `On-site` 🕒 **Статус:** *Опубликовано: 6 дней назад* · *Источник: Indeed* --- ### About the Role I. POSITION SUMMARY The HR Officer is responsible for managing and executing the full spectrum of Human Resources functions to ensure effective people operations, regulatory compliance, employee engagement, talent acquisition, and organizational development. The role oversees HR processes throughout the employee lifecycle, from recruitment and onboarding to performance management, employee relations, and separation. The position also provides operational support to the Functional Consultant team in project-related system testing, including test execution, documentation, validation, and coordination, as assigned, to support system quality and project delivery. II. KEY RESPONSIBILITIES A. Talent Acquisition and Onboarding - Manage end-to-end recruitment, including manpower requisitions, job postings, candidate sourcing, screening, interview coordination, evaluation, job offers, and employment documentation. - Coordinate pre-employment requirements, background checks, onboarding activities, and new-hire orientation. - Maintain recruitment trackers, applicant records, hiring reports, and workforce updates. - Coordinate with hiring managers to ensure timely fulfillment of manpower requirements. B. HR Operations and Employee Records - Administer employee documentation, personnel files, employment contracts, job descriptions, HR forms, and employee movement records. - Manage employee lifecycle transactions, including hiring, regularization, promotion, transfer, status changes, and separation. - Maintain accurate and confidential HR records, databases, and HRIS information. - Develop, review, and implement HR policies, procedures, forms, and standard operating procedures. - Prepare HR reports, management updates, and workforce-related documentation. C. Compensation, Benefits, Payroll, and Timekeeping - Coordinate payroll inputs, attendance and timekeeping records, overtime, leave balances, employee deductions, and other payroll-related information. - Administer employee benefits, HMO enrollment, government-mandated contributions, statutory reporting, and other applicable employee entitlements. - Coordinate with Finance and external providers regarding payroll discrepancies, benefit concerns, remittances, and employee inquiries. - Support compensation reviews, salary adjustments, benefits administration, and employee cost monitoring. - Maintain accurate records and ensure compliance with applicable company policies and Philippine labor and statutory requirements. D. Employee Relations and Labor Compliance - Handle employee concerns, workplace grievances, disciplinary matters, and employee relations cases. - Prepare notices, incident documentation, hearing records, investigation summaries, and disciplinary resolutions, as appropriate. - Coordinate administrative hearings and ensure that due process and applicable company procedures are observed. - Monitor compliance with Philippine labor laws, DOLE issuances, and applicable government regulations. - Maintain documentation for labor inspections, audits, employee disputes, and other compliance requirements. - Assist in reviewing and updating the employee handbook, code of conduct, and disciplinary policies. E. Performance Management and Organizational Development - Administer performance management processes, including goal setting, KPI alignment, performance reviews, regularization assessments, and performance improvement plans. - Coordinate with department heads to align job descriptions, responsibilities, performance indicators, and organizational objectives. - Monitor performance evaluation completion and consolidate results for management review. - Support employee development, training needs analysis, competency development, and succession planning. - Assist in preparing training materials, facilitating learning sessions, and evaluating training effectiveness. F. Employee Engagement and Culture - Plan and implement employee engagement activities, recognition programs, team-building events, and internal HR initiatives. - Support employee communication, organizational announcements, and culture-building activities. - Conduct or coordinate employee surveys, exit interviews, and engagement assessments. - Analyze employee feedback and recommend initiatives to improve employee experience, retention, and workplace collaboration. G. Separation and Exit Management - Manage resignation processing, exit interviews, clearance, return of company property, and separation documentation. - Coordinate final pay computation and release with Finance and other concerned departments. - Prepare and process certificates of employment, quitclaims where applicable, and other separation-related documents. - Monitor completion of exit requirements and maintain accurate separation records. H. HR Reporting, Analytics, and Process Improvement - Monitor HR metrics, including headcount, attrition, recruitment efficiency, absenteeism, employee movement, and performance evaluation completion. - Prepare regular HR reports and management presentations to support workforce planning and decision-making. - Identify process gaps and recommend improvements to HR workflows, systems, controls, and documentation. - Maintain organized records and ensure the confidentiality and security of employee information. I. Project and Functional Consultant Team Support – System Testing - Provide operational support to the Functional Consultant team for project-related system testing activities, as assigned. - Assist in preparing and executing test scenarios, test cases, and user acceptance testing (UAT) activities based on approved requirements and instructions. - Document test results, identify and record system defects or discrepancies, and coordinate findings with the assigned Functional Consultant. - Support data validation, test evidence collection, issue tracking, and retesting after system corrections. - Coordinate testing schedules, requirements, and status updates with relevant project stakeholders. - Assist in maintaining testing documentation and progress reports to support project quality assurance and timely delivery. - Perform testing activities within the scope of assigned tasks and escalate functional or technical issues to the responsible project team members. J. Other Responsibilities - Perform other HR-related duties and reasonable project support assignments aligned with the position's scope and competencies. - Maintain professionalism, confidentiality, accuracy, accountability, and compliance with company policies in all assigned responsibilities. III. QUALIFICATIONS Education - Bachelor's degree in Human Resource Management, Psychology, Business Administration, or a related field. Experience - At least 6-8 years of relevant HR experience, preferably handling multiple HR functions in a technology, IT services, consulting, or professional services environment. - Experience in end-to-end HR operations, employee relations, recruitment, compensation and benefits, performance management, and labor compliance. - Exposure to HRIS, system implementation, UAT, software testing, or project coordination is an advantage. Knowledge and Skills - Working knowledge of Philippine labor laws, DOLE regulations, and government-mandated employment requirements. - Strong skills in HR documentation, employee relations, recruitment, reporting, and process administration. - Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint. - Strong written and verbal communication, coordination, problem-solving, and organizational skills. - Ability to handle confidential information and sensitive employee matters with discretion. - Analytical and detail-oriented approach to documentation, data validation, and system testing. - Ability to manage multiple priorities independently and coordinate effectively across departments. IV. CORE COMPETENCIES - HR Functional Knowledge: Demonstrates working knowledge across the full spectrum of HR operations and practices. - Labor Compliance and Risk Awareness: Applies relevant policies and legal requirements and escalates potential compliance risks. - Communication and Stakeholder Coordination: Communicates professionally and coordinates effectively with employees, management, and project teams. - Planning and Execution: Organizes priorities, manages deadlines, and completes assigned deliverables accurately. - Problem-Solving and Analytical Thinking: Evaluates issues, identifies gaps, and recommends practical solutions. - Confidentiality and Integrity: Safeguards employee, company, and client information. - Adaptability and Continuous Improvement: Adjusts to changing business needs and improves processes where appropriate. - Quality Orientation: Maintains accuracy in HR records, reports, and assigned system-testing documentation. V. PERFORMANCE INDICATORS - Timeliness and accuracy of recruitment, onboarding, and employee lifecycle transactions. - Accuracy and completeness of HR records, payroll inputs, timekeeping coordination, and statutory documentation. - Timely handling and proper documentation of employee relations cases and compliance requirements. - Completion of performance management, training, and engagement activities according to approved timelines. - Accuracy and timeliness of HR reports and management updates. - Effectiveness of HR process improvements and adherence to approved procedures. - Completion and accuracy of assigned system test cases, test evidence, defect logs, and retesting activities. - Timely coordination and escalation of HR and project-related concerns. VI. JOB SCOPE AND ACCOUNTABILITY The HR Officer is primarily accountable for the execution and coordination of the Company's full-spectrum HR operations. The position is an individual contributor role requiring independent handling of routine HR matters, sound judgment in sensitive cases, and appropriate escalation of complex or high-risk concerns to Management. System-testing support is an additional operational responsibility and shall be performed in coordination with the Functional Consultant team, based on assigned project requirements and priorities. Pay: Php30,000.00 - Php35,000.00 per month Benefits: - Additional leave - Company Christmas gift - Company events - Flexible schedule - Flextime - Health insurance - Life insurance - Opportunities for promotion - Paid training - Pay raise - Promotion to permanent employee - Work from home Work Location: Hybrid remote in Taguig
Наблюдалась 2026-10-19, впервые 2026-10-13, источник — Indeed.