HR Officer

Department: Human Resources Designation: HR Officer Reports To: HR Manager Location: UAE Industry: Hospitality / Food & Beverage

Job Summary

The HR Officer will be responsible for managing day-to-day HR operations, ensuring smooth employee administration, recruitment coordination, compliance with UAE Labour Law, and maintaining effective HR practices across the company's outlets and departments.

Key Responsibilities

1. Recruitment & Selection

• Coordinate end-to-end recruitment activities, including job postings, candidate screening, interviews and offer letters.
• Coordinate with department heads and outlet managers to identify manpower requirements.
• Maintain an updated recruitment tracker and candidate database.
• Ensure timely onboarding of new employees.

1. Employee Relations

• Address employee queries, concerns and workplace issues professionally.
• Handle disciplinary matters, warning letters, performance-related documentation and employee grievances.
• Promote a positive and professional workplace culture.
• Coordinate employee engagement activities.

1. HR Administration & Documentation

• Maintain and update employee personal files and HR records.
• Prepare employment contracts, offer letters, salary certificates, experience letters and other HR documents.
• Track employee attendance, leaves, overtime and absences.
• Maintain employee records, visa documents, Emirates ID and insurance documentation.
• Ensure proper documentation of employee joining, transfers, resignations and exits.

1. UAE Labour Law & Compliance

• Ensure HR practices comply with UAE Labour Law and applicable MOHRE regulations.
• Coordinate visa processing, renewals, cancellations and other PRO-related activities.
• Monitor employee probation periods, contract renewals and notice periods.
• Ensure timely completion of employee exit formalities and final settlement coordination.

1. Payroll & Benefits Coordination

• Coordinate monthly payroll inputs with the Finance Department.
• Verify attendance, leave deductions, overtime and other payroll adjustments.
• Maintain accurate employee salary and benefits records.
• Coordinate medical insurance enrolment, renewals and cancellations.

1. Performance & Employee Development

• Coordinate employee performance appraisals and probation evaluations.
• Follow up with department heads regarding employee performance and improvement plans.
• Maintain training records and coordinate staff training requirements.
• Support the implementation of HR policies and procedures.

1. HR Reporting & Coordination

• Prepare and maintain monthly HR reports.
• Maintain updated manpower reports, employee turnover, leave records and recruitment status.
• Coordinate with Operations, Finance, PRO and other departments.
• Ensure timely follow-up and completion of assigned HR tasks.

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration or a related field.
• 2–4 years of relevant HR experience, preferably in the UAE.
• Knowledge of UAE Labour Law and MOHRE procedures.
• Experience in recruitment, employee relations and HR administration.
• Knowledge of HRMS systems and Microsoft Office, particularly Excel.
• Hospitality or F&B industry experience is preferred.

Required Skills & Competencies

• Excellent communication and interpersonal skills.
• Strong organisational and documentation skills.
• Ability to handle confidential employee information.
• Good problem-solving and decision-making abilities.
• Strong follow-up and coordination skills.
• Ability to multitask and work under pressure.
• Professionalism, integrity and attention to detail.

Key Performance Indicators (KPIs)

• Timely completion of recruitment requirements.
• Accuracy and maintenance of employee records.
• Timely processing of HR documentation and employee requests.
• Compliance with UAE Labour Law and company policies.
• Timely coordination of payroll inputs.
• Effective handling of employee grievances and disciplinary matters.
• Timely completion of probation, contract renewal and exit formalities.

Pay: Up to AED4,000.00 per month

Work Location: In person