HR Business Partner - Data Center Operations

Overview

We are seeking an experienced HR Business Partner to support a high-growth, fast-paced business with data center operations. This role serves as a trusted advisor to operational and site leaders, balancing hands-on employee relations work with strategic workforce planning as the organization scales. The ideal candidate is comfortable in a dynamic environment where priorities shift quickly, headcount is growing, and sites are ramping up. Data center or mission-critical infrastructure experience is a strong plus.

Responsibilities

• Consults with management, providing timely HR guidance in a rapidly scaling environment.
• Manages and resolves complex employee relations issues; conducts prompt, thorough, and objective investigations.
• Partners with the legal department as needed or required.
• Provides day-to-day HR support (e.g., coaching, counseling, career development, disciplinary actions) to leaders and employees across corporate and data center sites.
• Works closely with management and employees to improve working relationships, build morale, and increase productivity and retention, particularly in competitive technical and skilled-trades talent markets.
• Provides HR policy guidance and interpretation, and helps evolve policies and practices as the business grows.
• Supports workforce planning for new site launches, expansions, and ramp-ups, including staffing models, onboarding, and shift-based operations.
• Provides guidance and input on business unit restructurings, organizational design, and succession planning.
• Supports 24/7 mission-critical operations, including shift-based workforce needs, on-call coverage, and related employee relations considerations.
• Partners with Safety, Operations, and Facilities leaders on workplace safety, compliance, and culture in a critical infrastructure environment.
• Assists international employees with expatriate assignments and related HR matters.
• Identifies training needs for business units and individual executive coaching needs.
• Uses HR metrics (e.g., turnover, time-to-fill, grievance trends) to identify issues and recommend solutions.
• Works effectively in a unionized environment, partnering with operational leaders and union representatives and supporting the administration of collective bargaining agreements (CBAs) and grievance processes as needed.
• Performs other related duties as assigned.

Qualifications

Required Skills/Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills, with the credibility to advise senior operational leaders.
• Excellent organizational skills and attention to detail.
• Ability to thrive in a high-growth, fast-paced environment, managing multiple priorities and adapting to change with minimal structure.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Willingness to travel to data center sites as needed.

Education and Experience

Required

• Minimum of 5 years of Human Resources experience, including at least 3 years resolving complex employee relations issues, ideally as an HR Business Partner.
• Experience supporting a high-growth, fast-paced organization.
• Working knowledge of performance management and federal and state employment laws.

Preferred

• Bachelor's degree in Business Administration, Psychology, or a related field.
• Experience supporting a unionized workforce, including CBA administration and grievance handling.
• Experience supporting data center or mission-critical infrastructure environments. Experience in similar technical operations settings (e.g., critical facilities, construction, utilities, telecom, manufacturing) is also valued.
• SHRM-CP, PHR, or SPHR. Certification