HR Assistant Manager

JOB DESCRIPTION

HR Assistant Manager

Position Overview

The HR Assistant Manager supports and oversees day-to-day HR operations and serves as a key on-the-ground HR partner to employees and business leaders. The role is responsible for the hands-on execution of HR processes, addressing employee concerns, and ensuring timely and effective delivery of HR services.

Key Responsibilities

• Oversee and manage day-to-day HR operations and employee lifecycle activities.
• Serve as the primary on-site HR point of contact for employees and leaders, addressing concerns and providing timely guidance.
• Handle employee relations matters , including grievances, disciplinary cases, investigations, and administrative concerns.
• Manage onboarding, employee movements, and separation activities to ensure smooth and timely processing.
• Coordinate and validate payroll, attendance, incentives, allowances, and benefits-related inputs .
• Ensure proper implementation of HR policies, procedures, and company programs .
• Prepare and monitor HR reports, employee records, and operational metrics .
• Ensure compliance with company policies, labor regulations, statutory requirements, and internal controls .
• Work closely with Operations, Payroll, Finance, IT, Admin, and other stakeholders to resolve HR and employee-related concerns.
• Identify operational gaps and implement practical process improvements to enhance HR service delivery.
• Provide day-to-day guidance and support to HR team members and ensure timely completion of assigned deliverables.

Qualifications

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field.
• At least 5 years of progressive HR experience , preferably in a BPO or fast-paced corporate environment.
• Strong experience in HR operations and employee relations .
• Working knowledge of Philippine labor laws, statutory benefits, and HR practices .
• Strong interpersonal, problem-solving, organizational, and communication skills.
• Ability to manage multiple priorities and work effectively with employees, leaders, and cross-functional teams