HR/Admin Manager
# HR/Admin Manager **FARSTREAM TECHNOLOGIES** · Makati · `On-site` 🕒 **Статус:** *Опубликовано: 2 дня назад* · *Источник: Indeed* --- ### About the Role HR & ADMIN MANAGER Company: Farstream Technologies Department: Human Resources & Administration Reports To: Chief Operating Officer (COO) / Chief Financial Officer (CFO) Employment Type: Full-Time Location: Makati City, Metro Manila, Philippines I. JOB SUMMARY The HR & Admin Manager is responsible for managing the company's human resources functions, administrative operations, employee relations, recruitment, performance management, and workplace policies. The role ensures that company personnel, office administration, and internal processes operate efficiently, professionally, and in compliance with applicable Philippine labor laws and regulations. For Farstream Technologies, the HR & Admin Manager will support the company's growth as an Internet Service Provider (ISP) and Information and Communications Technology (ICT) Solutions Provider by establishing effective HR systems, strengthening employee accountability, maintaining proper documentation, and providing administrative support to management and all departments. The ideal candidate is highly organized, firm but fair, detail-oriented, proactive, and capable of managing confidential employee matters while implementing company policies consistently. II. KEY RESPONSIBILITIES A. Human Resources Management - Develop, implement, and maintain HR policies, procedures, employee handbooks, and internal guidelines aligned with company objectives and applicable Philippine labor regulations. - Manage the complete employee lifecycle, including recruitment, onboarding, probationary employment, regularization, promotion, transfer, resignation, and separation. - Maintain accurate and updated 201 personnel files, employment contracts, job descriptions, performance evaluations, and other HR records. - Ensure employment documentation is complete, properly signed, securely maintained, and accessible only to authorized personnel. - Coordinate employee orientation, policy briefings, training programs, and professional development initiatives. - Develop and maintain an organizational chart, staffing plan, job descriptions, and manpower requirements in coordination with department heads. - Monitor employee attendance, punctuality, leave applications, overtime requests, and compliance with company schedules and attendance policies. - Coordinate employee performance evaluations, probationary assessments, regularization recommendations, promotions, and performance improvement plans. - Recommend HR strategies that improve employee productivity, retention, discipline, and organizational effectiveness. B. Recruitment and Talent Acquisition - Manage recruitment activities for technical, sales, administrative, finance, and management positions. - Prepare job advertisements, screen applications, conduct initial interviews, and coordinate technical or final interviews with hiring managers. - Coordinate reference checks and other lawful pre-employment verification procedures, subject to appropriate authorization and privacy requirements. - Ensure timely issuance and completion of employment offers, contracts, onboarding documents, and new-hire requirements. - Monitor recruitment turnaround time, vacancy status, hiring costs, and manpower requirements. - Build a talent pipeline for critical positions, including Network Engineers, NOC personnel, Technical Leads, Sales Account Managers, and other ISP/ICT roles. C. Employee Relations and Labor Compliance - Implement company rules and regulations consistently and professionally across all departments. - Handle employee concerns, grievances, workplace disputes, complaints, and disciplinary matters. - Prepare and administer Notices to Explain, notices of meetings, disciplinary notices, performance improvement documentation, and employment separation documents, as appropriate. - Ensure due process and compliance with applicable labor requirements when addressing misconduct, attendance issues, poor performance, probationary assessments, and termination. - Coordinate with management and legal advisers on sensitive employee matters and potential labor disputes. - Maintain confidentiality of personnel records, compensation information, internal investigations, company information, and employee-related documentation. - Administer confidentiality agreements, non-disclosure agreements (NDAs), employee acknowledgments, and other lawful employment undertakings. - Monitor relevant Department of Labor and Employment (DOLE) requirements and coordinate compliance with applicable employment standards and reporting obligations. - Support the implementation of workplace safety, anti-harassment, equal opportunity, and other applicable employment policies. D. Compensation, Benefits, and Payroll Coordination - Coordinate with the Finance Department to ensure accurate and timely payroll processing. - Verify attendance records, approved leaves, overtime, salary adjustments, incentives, deductions, and other payroll inputs before submission to Finance. - Maintain updated records of employee salaries, benefits, allowances, commissions, and approved compensation changes. - Coordinate statutory employee benefits and contributions, including SSS, PhilHealth, Pag-IBIG, and applicable withholding tax documentation, with Finance and authorized service providers. - Monitor leave balances, employee benefit eligibility, and required supporting documentation. - Coordinate employee clearance, final pay computation, and release of employment documents upon separation, subject to applicable legal requirements and company procedures. - Protect payroll and compensation information against unauthorized access or disclosure. E. Administrative and Office Management - Oversee the day-to-day administrative operations of the Makati office and other company facilities, as assigned. - Manage office supplies, equipment, furniture, utilities, maintenance, housekeeping, and other administrative requirements. - Maintain an inventory of company-owned assets, including laptops, desktop computers, mobile devices, office equipment, keys, access cards, and other issued property. - Implement asset issuance, acknowledgment, monitoring, return, and accountability procedures. - Coordinate office access, visitor management, document filing, courier services, and other general administrative activities. - Manage supplier coordination, quotations, purchase requests, and administrative procurement in accordance with approved budgets and authorization procedures. - Maintain organized physical and electronic records, including contracts, permits, insurance documents, office leases, and other administrative records. - Coordinate office maintenance, repairs, security, emergency preparedness, and business continuity arrangements. - Support company events, management meetings, employee engagement activities, and internal communications. - Monitor administrative expenses and recommend cost-saving measures without compromising operational requirements. F. Company Policies, Documentation, and Internal Controls - Draft, review, circulate, and maintain HR and administrative memoranda, announcements, policy updates, and employee communications. - Ensure employees acknowledge receipt of company policies, employment documents, and relevant memoranda where required. - Maintain a central register of company policies, employee acknowledgments, contracts, permits, and other controlled documents. - Establish proper document retention, access control, confidentiality, and records management procedures. - Ensure that company property, records, passwords, credentials, client information, and other confidential materials are handled according to authorized company procedures. - Coordinate employee exit procedures, including the return of company property, turnover of files and projects, account access changes, and clearance documentation. - Recommend improvements to internal controls to reduce administrative errors, unauthorized disclosures, and losses of company property or records. - Coordinate with management on policy violations and recommend appropriate corrective actions. G. Management and Departmental Support - Provide regular HR and administrative reports to the COO and CEO. - Coordinate with Sales, Technical, NOC, Finance, and other departments on staffing, attendance, performance, and administrative requirements. - Assist management in workforce planning, organizational restructuring, employee engagement, and change management. - Monitor staffing levels and recommend manpower adjustments based on business requirements. - Identify recurring employee or administrative issues and recommend practical corrective and preventive measures. - Support management in implementing company-wide initiatives, operational improvements, and performance accountability systems. III. KEY PERFORMANCE INDICATORS (KPIs) The HR & Admin Manager will be evaluated based on the following measurable performance indicators: - Recruitment efficiency: Timely filling of approved vacancies according to agreed hiring targets. - Personnel documentation: At least 98% completeness and accuracy of required employee records. - Payroll coordination: 100% on-time submission of complete and verified payroll inputs. - Attendance monitoring: Timely preparation and submission of attendance and leave reports. - Compliance management: Timely completion of applicable HR documentation, statutory coordination, and required reports. - Employee onboarding and offboarding: Completion of required checklists, acknowledgments, and clearance documentation. - Policy implementation: Consistent communication and documented acknowledgment of applicable company policies. - Administrative cost control: Effective monitoring of office expenses and adherence to approved budgets. - Asset accountability: Accurate tracking and documentation of issued and returned company assets. - Management reporting: Submission of accurate and timely monthly HR and administrative reports. - Employee relations: Timely handling and documentation of employee concerns and disciplinary cases. - Process improvement: Implementation of practical improvements to HR systems, administrative procedures, and records management. Specific targets and reporting deadlines shall be established by management based on company size, staffing requirements, and operational priorities. IV. QUALIFICATIONS AND REQUIREMENTS Education - Bachelor's degree in Human Resource Management, Psychology, Business Administration, Management, or a related field. Experience - At least 3–5 years of relevant HR and administrative experience, preferably with supervisory or managerial responsibilities. - Experience handling recruitment, employee relations, payroll coordination, performance management, and employment documentation. - Familiarity with Philippine labor regulations, DOLE requirements, and statutory employment benefits. - Experience in an ISP, ICT, telecommunications, technology, or other fast-paced service organization is an advantage. Technical Skills - Knowledge of Philippine HR policies, labor standards, and employment documentation. - Proficiency in Microsoft Office, Google Workspace, spreadsheets, and HR information systems. - Strong documentation, records management, and reporting skills. - Ability to prepare professional HR memoranda, employment letters, policies, and management reports. - Familiarity with payroll processes, statutory contributions, and employee clearance procedures. Core Competencies - Strong leadership and people-management skills. - Excellent written and verbal communication. - High level of integrity, discretion, and confidentiality. - Firm, fair, and consistent policy implementation. - Strong organizational and time-management abilities. - Analytical thinking and problem-solving. - Ability to manage multiple priorities with minimal supervision. - Professional judgment when handling sensitive employee matters. - Ability to work effectively with technical and non-technical teams. V. AUTHORITY AND ACCOUNTABILITY The HR & Admin Manager is authorized to: - Recommend HR policies, administrative procedures, and process improvements for management approval. - Coordinate recruitment, onboarding, performance evaluations, and employee documentation. - Request required HR and administrative information from department heads, subject to applicable access controls. - Monitor attendance, compliance with company policies, and administrative resource utilization. - Recommend disciplinary action, staffing changes, training, promotions, and other personnel actions. - Coordinate approved administrative purchases and supplier transactions within delegated authority. All hiring approvals, salary adjustments, promotions, dismissals, major expenditures, and other reserved management decisions remain subject to the company's established approval matrix. VI. CONFIDENTIALITY AND PROFESSIONAL CONDUCT The HR & Admin Manager shall maintain strict confidentiality concerning employee records, salaries, company policies, internal investigations, client information, business processes, management decisions, and other non-public company information. The position requires compliance with applicable data privacy laws, company security policies, and authorized information-handling procedures. Confidential information shall not be disclosed to unauthorized individuals during or after employment, subject to applicable law. VII. WORKING RELATIONSHIPS - Reports to: CFO / CEO - Internal coordination: Sales, Technical, NOC, Finance, and all other departments - External coordination: DOLE and other relevant government agencies, recruitment providers, payroll service providers, suppliers, building administration, and authorized legal advisers VIII. GENERAL PROVISION The HR & Admin Manager shall perform other reasonable duties related to human resources, administration, employee welfare, and organizational effectiveness as may be assigned by management, consistent with the position and applicable law. Pay: Php20,000.00 - Php25,000.00 per month Education: - Bachelor's (Preferred) Experience: - HR sourcing: 3 years (Preferred) - Administrative: 3 years (Preferred) Work Location: In person
Наблюдалась 2026-10-17, впервые 2026-10-15, источник — Indeed.