Housing Stabilization Specialist Lead

Job Description:

Division: Affordable Housing – Permanent Supportive Housing (PSH) Status: Exempt Reports to: Director of Supportive Services Supervises: Housing Stabilization Specialists Travel: Up to 50%

About the Role

The Housing Stabilization Supervisor provides leadership and oversight of National Church Residences’ PSH Housing Stabilization Program. This role supervises Housing Stabilization Specialists and ensures residents receive high-quality, person-centered services that promote housing retention, successful tenancy, and long-term stability.

Key Responsibilities

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Supervise, coach, mentor, and develop Housing Stabilization Specialists.

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Monitor caseloads, documentation, service quality, and resident outcomes.

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Oversee housing stabilization and eviction-prevention efforts.

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Guide staff in addressing complex tenancy concerns, lease compliance, and housing barriers.

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Support Housing Retention Plans, home visits, wellness checks, and resident engagement.

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Partner with Property Management, Case Management, Clinical Services, and community providers.

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Monitor program performance, housing retention, and compliance metrics.

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Support quality improvement, program development, audits, and grant reporting.

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Ensure compliance with HUD, HIPAA, Housing First principles, and applicable regulations.

Qualifications

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Associate’s degree in Human Services or a related field.

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At least 3 years of relevant experience in PSH, homelessness services, affordable housing, behavioral health, case management, housing stabilization, or a related field.

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At least 1 year of supervisory or team leadership experience .

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Experience collaborating with Property Management and interdisciplinary teams.

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Knowledge of Housing First, trauma-informed care, conflict resolution, eviction prevention, and housing retention.

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Strong leadership, communication, organizational, and problem-solving skills.

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Valid driver’s license. Chemical Dependency licensure preferred.

In return, National Church Residences offers an excellent total reward package that includes:

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Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family

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Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account

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Includes Fertility & Family Building Support , Weight Management , and Chronic Condition Support

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Parental Leave paid at 100% for four weeks

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Coverage begins first of the month following your date of hire!

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Dental & Vision coverage for you and your family with Nationwide providers

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Company provided Life & ADD insurance and Disability coverage

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Voluntary benefits such as Life & ADD for you and your family, Accident Insurance , Hospital Indemnity , Critical Illness , and Pet Coverage

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Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking

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Well-being Programs including an enhanced EAP with mental health and work-life support , tobacco cessation , and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements !

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3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!

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Reimbursement for Tuition expenses

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Paid Time Off ( PTO ) and 9 paid Holidays

*Programs vary depending on Full Time, Part Time or Contingent Status