Housekeeping Supervisor (m/f/d) for Airbnb Apartments

About Zeitgeist Berlin

Zeitgeist Berlin is a dynamic, growing company rethinking the way hosting works. We specialize in managing holiday apartments and short-term rentals across Berlin, combining innovative approaches with high-quality service to create outstanding experiences for both guests and property owners. Our team works every day to ensure that our apartments are clean, well-maintained and ready to welcome guests.

We are looking for an organized and reliable Housekeeping Supervisor to lead our housekeeping team, maintain high cleaning standards, and ensure the smooth running of daily housekeeping operations across our many apartments located throughout Berlin.

This is an active, hands-on role for someone who enjoys working with people, is self-motivated and works well independently. You take ownership of your tasks, think quickly on your feet, pay close attention to detail and approach every responsibility with a high level of thoroughness and care.

Your responsibilities

• Quality control: Visit apartments after cleaning, inspect the results and ensure that everything is ready for incoming guests.
• Working closely with and reporting directly to our Operations Team
• Team leadership: Support, guide and train cleaners, provide constructive feedback and help maintain consistent cleaning standards within our housekeeping team of approximately 19 cleaners.
• Problem solving: Identify issues, respond to unexpected situations and find practical solutions independently.
• Apartment maintenance: Identify and report defects, monitor the condition of our apartments and coordinate necessary follow-up.
• Laundry and supplies: Monitor linen, towels, cleaning products and other materials, carry out stock checks and organize replenishment.
• Process improvement: Identify opportunities to improve workflows, quality and efficiency.
• Hands-on experience: Initially, you will actively participate in cleaning our apartments to get to know our properties, standards, procedures, and common issues firsthand. Once familiar with our operations, you will provide occasional hands-on support during peak periods or whenever additional help is needed.

What you bring

• Previous experience in housekeeping, ideally in hotels, holiday apartments or short-term rentals. (Ideally, you have completed vocational training in hospitality, such as a German Hotelfachfrau/Hotelfachmann qualification, or an equivalent qualification in the hospitality industry. experience coordinating or supervising a team.)
• Strong organizational skills and the ability to manage multiple tasks and priorities.
• A keen eye for detail and high standards of cleanliness.
• A proactive, practical approach and the ability to solve problems independently.
• Reliability, punctuality, flexibility and a strong sense of responsibility.
• Good communication and interpersonal skills.
• Fluent in English, both spoken and written; knowledge of German is an advantage.
• A valid driving licence is an advantage. Travel between apartments is primarily by public transport, although occasional tasks may require transporting supplies or equipment by car.
• Legal authorization to work in Germany.

What we offer

• A position with 25 - 35 hours per week.
• A gross monthly salary of €1,700–€2,500 , depending on hours, experience and qualifications.
• A secure position in a dynamic, growing Berlin-based company.
• A friendly, respectful and international working environment.
• A varied role with real responsibility and the opportunity to contribute your own ideas.
• The opportunity to help improve processes and shape our housekeeping operations.

Working hours

You will work 5 days per week, with shifts scheduled from Monday to Sunday according to operational requirements. Regular weekend availability is essential.

This role is primarily on-site and involves travelling between our apartments in Berlin. It is not a desk-based position.

How to apply

Are you organized, hands-on and ready to take responsibility for a housekeeping team?

Please send us your CV and a short introduction outlining your relevant experience, language skills and earliest possible starting date.

We look forward to receiving your application! Your Zeitgeist Berlin Team

Job Types: Full-time, Part-time, Permanent

Pay: 1.700,00€ - 2.500,00€ per month

Application Question(s):

• How many years of experience do you have in the hospitality industry?
• Briefly describe your experience in the hospitality industry and managing staff

Language:

• Deutsch (Preferred)
• Englisch (Required)

Work Location: In person