Hotel General Manager
# Hotel General Manager **Mandala Hospitality Group** · Manila · `On-site` 🕒 **Статус:** *Опубликовано: 5 дней назад* · *Источник: Indeed* --- ### About the Role Role purpose Lead one assigned hotel or resort to deliver profitable growth, reliable operations and a distinctive guest experience. Translate approved plans into measurable action through the department heads. Scope and reporting Vietnam, at the assigned property. Reports to the Cluster GM or designated MHG executive. Leads the property management team. Key responsibilities - Own the property business plan and P&L; manage occupancy, room rates, total revenue, operating profit and controllable costs together with Finance and Revenue. - Lead Rooms, F&B, Spa and other property operations; align staffing, service capacity and maintenance with demand and approved budgets. - Work with Sales and Marketing on distribution, corporate accounts, travel trade, MICE and direct business; personally develop selected key accounts. - Build service standards and commercially viable guest experiences; address complaints, recurring quality issues and safety concerns through verified corrective action. - Set HOD objectives, coach managers and develop succession and seasonal workforce plans; report progress and decisions needed promptly. - Where separately assigned, identify source-market and franchise prospects and support qualified introductions. Partnership terms and contract authority require separate approval. Candidate requirements - Typically 8+ years in hospitality, including 3+ years as GM, Hotel Manager or equivalent with demonstrated property P&L responsibility. - Evidence of revenue/profit improvement and cross-department leadership. Strong commercial judgement; luxury or ultra-luxury experience where required by the property. - Professional English, effective multicultural leadership and practical use of PMS, reporting and revenue data. Source-market knowledge is an advantage. Compensation and assignment USD 2,000–4,000 per month plus performance bonus Apply with your CV and two evidence-based examples of your personal contribution. Do not disclose confidential employer or client information. Targets, authority, benefits and start conditions are confirmed in the approved offer and role mandate. First 90 days and success measures Days 1–30: validate the operating baseline and priorities. Days 31–60: launch the approved commercial and service plan. Days 61–90: review results, costs and outstanding decisions. Proposed measures: revenue and operating profit vs budget, guest satisfaction, cost productivity and delivery milestones. Loại hình công việc: Toàn thời gian Mục lương: Php124.918,00 - Php249.836,00 một tháng Địa điểm việc làm: Làm việc trực tiếp
Наблюдалась 2026-10-04, впервые 2026-09-29, найдена на 2 площадках, источник — Indeed.