Health Department Manager - 61007336

Job Responsibilities

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"Aiken and Edgefield County Health Department"

Under the limited supervision of the Lead Operations Director, the Health Department Manager with Aiken and Edgefield County Health Department provides leadership, management, supervision and direction to the professional and paraprofessional staff in the local health department(s). Works closely with the program managers to implement and monitor projects and program compliance. Works closely with the discipline directors and program managers to implement services in the county and community. Has full access to the medical record. Collaborates with community partners to ensure community health needs are being addressed.

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Clinic Operations and Supervision: Responsible for directing, planning, organizing, and coordinating the services of Clinical Operations and collaborating with Program staff to ensure efficient and effective clinic workflow. Ensures adequate staffing, monitors and ensures compliance with operational performance goals, policies, and procedures. Oversees adherence to EHR use, billing, receipts/deposits, confidentiality, and quality standards.

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Leadership and Supervision: Has authority to delegate & assign responsibility to health department staff to meet service delivery goals. Assures consistent communication of goals, procedures, and expectations. Leads and supports staff recruitment, hiring, and vacancy management. Maintains clinical competencies relevant to supervisory responsibilities.

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Performance Improvement/Customer Service: Responsible for ensuring an excellent patient experience and that patient complaints and grievances are addressed and resolved in a timely and responsive manner. Collaborates with Operations Directors and Program Managers to meet program requirements and goals. Ensures services meet programmatic standards and quality benchmarks. Participates in CQI activities and monitors outcomes of service delivery. Addresses patient complaints in timely manner.

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Direct Client Services: Provides culturally competent direct care. Maintains competency through trainings, updates, and process improvements.

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Public Health Preparedness and Emergency Response: Participates in preparedness training, planning, and response activities. Serves in a leadership role during emergencies. Responds to public health outbreaks and priority response events.

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Professional Development and Other duties as assigned: Performs other related duties as assigned by leadership.

Minimum and Additional Requirements

State Minimum Requirements: A bachelor's degree and relevant program experience.

Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the DPH Chief Human Resources Officer, or their delegate.

Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Preferred Qualifications

Completion of Agency Supervisory Practices Courses.

Additional Comments

REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.

STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster.

DRIVING RECORD : If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.

The South Carolina Department of Public Health offers an exceptional benefits package for FTE positions that includes:

• 15 days Annual (Vacation) Leave per year
• 15 days Sick Leave per year
• 13 Paid Holidays
• Paid Parental Leave
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices *
• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)
• Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.