Head of Shipment & Webstore

Responsibilities

Role Purpose

The Head of Shipment & Webstore owns the commercial success, revenue performance, market adoption, and P&L efficiency for both Jubelio Shipment (integrated shipping aggregator) and Jubelio Webstore (integrated direct-to-consumer online store platform). While Product and Engineering drive technical design and delivery, this role drives GTM strategy, pricing, partner economics, sales enablement, and cross-functional execution to achieve top-line and margin targets.

Key Responsibilities

- Commercial Strategy & Business Performance: Formulate annual and quarterly revenue plans, set product-level targets (revenue, order volume, active users, margins), build reliable forecasts, and allocate resources based on market potential and expected return. - Product Growth & Partner Optimization: Drive order volume, repeat usage, logistic partner utilization, and cashback margins across Shipment and Webstore. Identify operational or product bottlenecks and align with Product, Ops, and BD teams to resolve them. - Go-to-Market (GTM) & Enablement: Define ICPs, value propositions, pricing structures, and competitive positioning. Create sales playbooks, objection-handling guides, and training for client-facing teams, while supporting complex strategic deals. - Customer Adoption, Retention & Governance: Track adoption frameworks and churn risks to maximize customer lifetime value and cross-sell opportunities. Enforce commercial discipline over discounts, partner incentives, and margin leakage, maintaining accurate reporting in CRM and dashboards.

Requirements

Job Requirements

- Experience: Bachelor’s degree in Business, Management, Industrial Engineering, or related fields. 6–8+ years of commercial, product marketing, or business growth experience—with at least 3+ years in a leadership role—within B2B SaaS, E-commerce platforms, Logistics Aggregators, or Webstore builders. - Commercial & Financial Acumen: Strong expertise in product P&L, unit economics (margins, cashback structures, partner revenue share), pricing strategy, and GTM execution. - Data-Driven Decision Making: Proven ability to analyze CRM data, sales pipelines, active user metrics, and cohort retention to build accurate business forecasts and corrective action plans. - Cross-Functional Leadership: Excellent stakeholder management and communication skills to effectively bridge commercial goals with Product, Engineering, Operations, and external logistics partners.

About Jubelio

An Omnichannel Platform for retailers and wholesalers. Our mission is to simplify your business by integrating back office, warehouse, marketplace, webstore and point of sales (POS) into one dashboard.