Head of Service and Product Development
# Head of Service and Product Development **Beyond Blue** · Melbourne City Centre VIC · `On-site` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Indeed* --- ### About the Role Posted: 20/10/2026 Closing Date: 11/11/2026 Job Type: Permanent - Full Time Location: Melbourne CBD Job Category: Community Services and Development,Program & Project Management For more than 25 years, people in Australia have placed their trust in Beyond Blue as a reliable source of mental health information, support and hope. We are one of Australia’s most well-known, trusted, and visited mental health organisations. We never take this for granted. With that comes a deep responsibility to listen, to understand people’s needs and aspirations, and to ensure they are at the heart of everything we do. Job Description About the role As Head of Service and Product Development , you’ll lead Beyond Blue’s organisation wide service and product development function across community and workplace settings, including digital products, tools and service models. A key focus of the role will be leading the Workplace and Community service and product portfolio and roadmap, ensuring investment is directed towards services, products and supports that deliver the greatest community impact, strategic value, quality and sustainability. You’ll provide leadership across the service and product lifecycle, from identifying opportunities and testing new ideas through to development, launch, optimisation, scaling and retirement. Bringing together community need, lived and living experience, evidence, data and market insights, you’ll help ensure our services and products are safe, accessible, relevant and sustainable. You’ll work across Product, Design, Service Operations, Technology, Marketing, Community, Partnerships, Finance, Risk and Clinical Governance to turn promising ideas into meaningful services and experiences that deliver impact. About you You’re an experienced senior leader who knows how to turn strategy, evidence and insight into services and products that make a genuine difference. You bring strong experience in service development, product or portfolio leadership , ideally within mental health, health, community services or another complex purpose leading environment. You’ll be comfortable leading multidisciplinary teams and navigating the full service and product lifecycle, from discovery and co-design through to implementation, evaluation and continuous improvement. You understand how to balance innovation and pace with safety, quality, clinical governance, accessibility and operational feasibility. Just as importantly, you’re an influential and collaborative leader who can create clarity through complexity and bring people together around shared outcomes. Qualifications - Tertiary qualification in health, mental health, psychology, social work, public health, service design, human-centred design, product management, business, digital, technology, social impact or a related discipline. - Relevant qualifications or training in mental health, service design, human centred design, co-design, evaluation, clinical governance, agile, product management or portfolio management are desirable Experience - Extensive senior management level experience across service development, product management, portfolio management or digital product delivery. - Experience developing service and product strategies and roadmaps and leading products or services through their full lifecycle. - Experience leading digital products or services, such as apps, websites, self-managed tools or integrated service experiences Key Strengths - Excellent stakeholder engagement and influencing capability, with confidence presenting complex choices and recommendations to senior leaders. - Strong analytical and commercial judgement, using data, evidence, evaluation and community insight to inform priorities and investment decisions - Strong people leadership skills and experience bringing together multidisciplinary and cross-functional teams Position Description: Here Visit our Careers page for the full position description and closing date. Why Join Beyond Blue? Make a meaningful impact while working in a flexible, supportive and inclusive environment. We offer: - Flexible work options, including hybrid working and purchased leave. - NFP salary packaging to help you make more of your salary. - Generous leave benefits, including parental, family and domestic violence, gender affirmation, community service, and cultural and ceremonial leave. - A modern Melbourne (Naarm) office with end-of-trip facilities. How to apply Please submit your CV and a cover letter outlining your suitability and how you would contribute to Beyond Blue. As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening (including Police, qualifications and Working with Children checks). Resumes may be sent and interviews may take place prior to closure date for applications. To give yourself the best chance of selection, please do not leave your application to the application 'close' date. Applications close 11 November 2026, 5:00pm AEST. Only shortlisted candidates will be contacted.
Наблюдалась 2026-10-20, впервые 2026-10-20, источник — Indeed.