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Head of Recruitment Operations

Hudson Manpower · Naigaon, Mumbai, Maharashtra

# Head of Recruitment Operations **Hudson Manpower** · Naigaon, Mumbai, Maharashtra · `On-site` 🕒 **Статус:** *Опубликовано: 11 дней назад* · *Источник: Indeed* --- ### About the Role About the Role Hudson Manpower is looking for an experienced Head of Recruitment Operations to lead and strengthen our recruitment delivery function. We manage a mix of ongoing white-collar recruitment and high-volume blue-collar recruitment campaigns. We are looking for someone who can bring structure, accountability, visibility and consistency to the entire recruitment operation. This is not primarily an individual recruiter role . We are looking for an operations leader who knows how to manage recruiters, build processes, establish KPIs, create effective reporting systems and ensure client requirements are delivered consistently. Key Responsibilities - Take overall ownership of recruitment operations and delivery across all active client requirements. - Manage and oversee both white-collar recruitment and high-volume blue-collar recruitment operations. - Establish clear processes, SOPs, responsibilities and escalation mechanisms across the recruitment lifecycle. - Allocate requirements and resources based on priorities, recruiter capacity and delivery timelines. - Monitor recruitment pipelines from requirement intake through sourcing, submission, interview, selection, offer and joining. - Establish recruiter and team-level KPIs and conduct structured performance reviews. - Develop daily, weekly and monthly recruitment MIS and management dashboards. - Track metrics including requirement aging, submissions, interviews, selections, offers, joinings, turnaround time and recruiter productivity. - Identify bottlenecks and delivery risks early and take corrective action. - Ensure effective use of ATS, candidate databases and other recruitment tools. - Build accountability within the recruitment team and coach team members to improve performance. - Oversee planning and execution of high-volume blue-collar recruitment campaigns through the designated Blue-Collar Recruitment Lead. - Directly oversee the white-collar recruitment function and ensure consistent delivery of professional and technical requirements. - Coordinate closely with Business Development to ensure smooth handover of new client requirements and realistic delivery commitments. - Provide leadership with clear visibility into recruitment performance, risks, priorities and expected outcomes. - Continuously improve recruitment processes, productivity and quality of delivery. What We're Looking For - Strong experience in recruitment/staffing operations with responsibility for managing recruitment teams. - Proven experience managing multiple recruiters and client requirements simultaneously. - Demonstrated ability to establish recruitment processes, SOPs, KPIs and reporting systems. - Strong understanding of recruitment funnel metrics and performance management. - Experience with recruitment MIS, dashboards, Excel and ATS/recruitment systems. - Strong leadership and people-management skills. - Ability to identify operational problems and implement practical solutions. - Strong organizational skills with the ability to manage competing priorities. - Experience working in a fast-paced staffing or recruitment agency environment. Preferred - Experience managing both white-collar and blue-collar recruitment . - Experience managing high-volume recruitment campaigns. - Exposure to international recruitment, particularly GCC/Middle East hiring. - Experience recruiting across technical, engineering, construction, hospitality or similar sectors.

Наблюдалась 2026-10-16, впервые 2026-10-05, источник — Indeed.

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