Head of Property Management – Future Managing Director

Business Rock Property Ltd | London

An exciting opportunity to help build something special

Are you an experienced property management professional ready for your next big challenge?

Business Rock is an established, growing property management company working behind the scenes with independent letting and estate agencies across London.

After 10 years of building the business, we're entering an exciting new chapter. We have a fantastic client base, an established portfolio and ambitious plans for growth.

We're now looking for an exceptional Head of Property Management to become a key part of our leadership team, take ownership of the day-to-day operation and help shape the future of the business.

This is much more than a traditional property management role. For the right person, there is a genuine opportunity to grow into the position of Managing Director as the business develops.

The opportunity

You'll work directly with the founder, becoming their trusted operational partner and effectively their number two.

Your initial focus will be to take responsibility for the property management operation, lead and support the team, strengthen processes and systems, and ensure our clients receive an outstanding service.

As Business Rock grows, your role and responsibilities will grow with it, with the longer-term opportunity to lead the business operationally as Managing Director.

What you'll be responsible for

Leading the operation: Take ownership of the day-to-day property management function and ensure everything runs efficiently.

Leading the team: Support, develop and motivate property managers, creating a positive, accountable and high-performing culture.

Technical expertise: Act as a senior point of reference for complex property management, tenancy, maintenance and compliance matters.

Systems and processes: Improve procedures, workflows, technology and reporting to support consistency and efficiency.

Client relationships: Help maintain excellent relationships with our agency partners, landlords and other stakeholders.

Commercial thinking: Identify opportunities to improve profitability, strengthen services and support sustainable growth.

Business development: Contribute ideas, identify opportunities and help build the next stage of Business Rock.

Who we're looking for

We're looking for someone who has genuinely experienced property management at a senior level.

Ideally, you'll have worked within a larger corporate property management operation, or have held a senior management or overseeing position within an independent agency.

You'll understand what it takes to run a property management department, not simply manage an individual portfolio.

You'll bring:

• Extensive UK residential lettings and property management experience.
• Proven experience leading, managing or overseeing a property management team.
• Strong knowledge of legislation, compliance and industry best practice.
• Confidence handling complex landlord, tenant and maintenance escalations.
• Experience improving systems, processes and operational performance.
• Excellent communication, organisational and decision-making skills.
• Commercial awareness and an understanding of how a successful business operates.
• A proactive, solutions-focused approach and the confidence to take ownership.

Most importantly, we're looking for someone ambitious, commercially minded and full of ideas. Someone who wants to build something, make a difference and play a meaningful role in the future of an established business.

Working directly with the founder

You'll work closely with the founder and become a trusted operational partner.

We're looking for someone who can make decisions, take responsibility, bring fresh ideas and confidently challenge existing ways of working when they see an opportunity to improve.

The aim is to build a relationship where the founder can confidently step back from the day-to-day operation, knowing the business, its people and its clients are in safe hands.

The opportunity and remuneration

We envisage the role initially developing on a flexible, part-time or contract basis, with the intention of transitioning towards a full-time leadership position as the business and responsibilities grow.

The precise arrangement will depend on the experience of the successful candidate and the agreed scope of the initial role.

Remuneration will reflect experience, responsibility and performance, with the opportunity to develop into a senior leadership package as the business grows.

This is a long-term opportunity for someone who wants to grow alongside an established business and potentially take it into its next stage of development.

Our culture

At Business Rock, we believe in:

High trust. High ownership. High standards.

We value independence, initiative, accountability and people who genuinely care about the quality of their work.

We believe in giving experienced people the freedom to do their jobs well, while taking responsibility for delivering exceptional results.

Why join Business Rock?

• An opportunity to join an established business at an exciting stage of growth.
• Direct partnership with the founder.
• Genuine influence over how the business develops.
• The opportunity to lead an experienced property management team.
• Freedom to bring ideas and make meaningful improvements.
• A potential progression into Managing Director.

We're not looking for just another property manager. We're looking for someone exceptional who wants to help build something exceptional.

If you're ready for a new challenge and believe you could be the person to lead the next chapter of Business Rock, we'd love to hear from you.

Pay: £40,000.00-£85,000.00 per year

Work Location: In person