Head of Medical Operations (m/f/d)
HYROX is a global sports event series that combines running and functional fitness training in a unique race format. Founded in Germany in 2017, HYROX has evolved into a worldwide fitness movement with events across five continents, attracting millions of athletes every season.
As our Head of Medical Operations (m/f/d) , you are the operational backbone behind our global medical governance, leading the network of Medical Liaison Officers (MLOs) across every HYROX region. You combine strategic system design with real-world event execution, turning high-level medical standards into seamless, practical workflows on the race floor. If you combine deep event medical operations expertise with exceptional leadership and a passion for setting a new global safety standard in major sports events, this is your opportunity to lead from the front!
YOUR KEY RESPONSIBILITIES
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MLO Network Leadership: Lead the team responsible for recruiting, vetting, onboarding, and rostering Medical Liaison Officers (MLOs) across all HYROX regions globally.
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Systems Infrastructure: Design, install, and oversee the systems behind the MLO network, covering vetting, rostering, equipment and medication supply, and record-keeping.
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SOP & Safety Governance: Oversee consistent application of Incident Management SOPs across every event, spanning Mainstream and Adaptive racing, Elite racing, and Young Stars.
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Training & Capability Building: Train MLOs and Regional Leads, effectively translating global HYROX medical standards into practical, usable on-site training.
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Auditing & Continuous Learning: Audit regional compliance and run post-incident debriefs to ensure key learnings continuously feed back into refining our global standards.
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On-Site Escalation: Attend priority events globally as the senior escalation point for trackside medical operations.
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Strategic Reporting: Report directly to the Director of Sports and the Global Medical Advisor on network performance, compliance, and risk.
YOUR PROFILE
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Medical Event Expertise: Proven track record in managing medical operations, emergency response, or safety logistics within major sports events or mass-participation live environments.
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Operational Architect: Highly organized planner capable of designing scalable systems (rostering, inventory, compliance) while maintaining precise attention to detail.
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Crisis Leadership: Calm, decisive, and authoritative under pressure, with the ability to serve as the senior trackside escalation point during critical incidents.
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Stakeholder & Alignment Power: Strong interpersonal credibility to bridge high-level advisory (Global Medical Advisor, Director of Sports) with hands-on regional execution teams.
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Travel Dynamics: High flexibility and readiness to travel internationally to priority race weekends, delivering hands-on leadership during live event delivery.
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Location: London
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Language: English; additional languages are a plus.
WHAT WE OFFER
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5% matched pension
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Vitality Healthcare
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Subsidised gym membership
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Fun team environment
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Chance to grow with the biggest current fitness trend
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Discounts in all of our HYROX stores
INTERESTED?
Then we look forward to receiving your application. Simply upload your CV as a PDF (no photo required) and answer the questions in the application form. Your contact person is Isabelle (HYROX People).
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