Head of Marketing & Customer Relation Department - Phu My Hung Branch 31/01/2027
# Head of Marketing & Customer Relation Department - Phu My Hung Branch 31/01/2027 **Indovina Bank** · Thành phố Hồ Chí Minh · `On-site` 🕒 **Статус:** *Опубликовано: 5 дней назад* · *Источник: Indeed* --- ### About the Role JOB DESCRIPTION: - Building and implementing plans - Setting up, implementing, and monitoring the execution of the business and expense plan of Department per year/in each period. - Proposing, implementing solutions to enhance operational efficiency and risk control for the Department. - Managing and executing operations of the Department - Implementing the credit product delivery to customers: seeking and introducing IVB’s products to customers; Receiving loan / credit granting requests from customers; Appraising credit granting/ disbursement proposals according to regulations; Monitoring and supervising the capital utilization status after loan disbursement. - Organizing marketing and advising customers related transactions: capital mobilization products, account management, payment services, card services, ATM, POS, remittance payments, digital banking services, foreign exchange activities.... and other customer services. - Promoting and managing business activities for IVB customer segments: - Implementing programs to boost sales of IVB’s products and services. - Implementing sales promotion programs for the sales team. - Developing and managing cooperative relationships with partners. - Managing business activities for customer segments: - Managing, monitoring the implementation of business plans for customer segments at the unit. - Implementing customer management, evaluation, and classification. - Ensuring the quality and efficiency of business activities, compliance with relevant regulations and processes: - Credit granting: - Controlling the credit application documents, disbursement documents of the Marketing and Customer Relation officers according to regulations. - Timely detecting and preventing risks and fraud in credit profiles of customers. - Coordinating with relevant units in handling problematic debt recovery/overdue loan of customers at the unit. - Other products and services: marketing, customer management, customer service according to regulations. - Building, protecting the reputation, and developing the brand image of IVB with customers, partners, and relevant agencies. - Human resources management - Participating in selecting and training employees, building and developing a successor human resources team. - Assigning targets, guiding, and evaluating working performance for employees. - Proposing personnel arrangement suitable with their capabilities. - Organizing, managing, coordinating to implement tasks on general administration and human resources for all employees of the Unit. - Others - Periodically/ad-hoc reporting as required. - Performing other tasks as assigned by the management/Branch manager. JOB REQUIREMENTS: 1. Knowledge, professional experience - Graduated from University or above in Economics, Finance, Banking, Business Administration, or related fields. - Legal knowledge related to banking operations, compliance control and anti-money laundering according to the Bank’s regulations. - Knowledge of the bank’s products and services. - Knowledge of finance analysis, credit/assets appraisal. - Good knowledge in macroeconomics, finance, and banking. - Minimum of 03 years’ experience in credit institutions with at least 01 year in equivalent management positions. 2. Skills - Leadership skills - Problem solving and decision-making skills - Negotiation skills - Sales, market and customers developing skills 3. Other requirements: - English: TOEIC 600 and above or equivalent. - Matching with regulatory criteria for prevention of money laundering, terrorist financing, and financing of proliferation financing of weapons of mass destruction. Contact Information: Interested candidates, please send your CVs ( Click here) to: Recruitment Team - Human Resources Management Department Indovina Bank Ltd., Head Office - 97A Nguyen Van Troi, Phu Nhuan Ward, HCMC Tel: (84-028) 3942 1042 (Ms. Thanh - Ext. 5599) Email: tuyendung@indovinabank.com.vn or thanhpnt@indovinabank.com.vn P/S: Only qualified candidates shall be contacted for interview. Candidates’ CVs will not be returned
Наблюдалась 2026-10-20, впервые 2026-10-15, источник — Indeed.