Head of Lending Distribution
# Head of Lending Distribution **Defence Bank** · Melbourne VIC · `On-site` 🕒 **Статус:** *Опубликовано: 4 дня назад* · *Источник: Indeed* --- ### About the Role Introduction: About us. A unique life requires a unique bank. Defence Bank is a member‑owned bank with a proud history of serving the Australian Defence community for over 50 years. With 26 branches across Australia and our award-winning app, Defence Bank is where our members need us – anywhere, anytime. The bank provides financial products and services to the Australian Defence Force and its unique community, reinvesting profits for the benefit of our members. We are a leader in our sector and our people led, technology enabled environment, celebrates the individual talents, personalities, interests and needs of our people. Recognised as an Australian HR Awards 2026 Excellence Awardee for Employer of Choice and Best Workplace Flexibility Program, Defence Bank combines a strong people-first culture with a commitment to innovation. From flexible ways of working to the adoption of AI-powered tools such as Microsoft Copilot, we empower our people with the technology, support and autonomy they need to do their best work and continue delivering exceptional experiences for our members. It's not just our employees who think Defence Bank is one of Australia's best places to work. Description: The opportunity. As Head of Lending Distribution, you will lead Defence Bank’s lending distribution strategy across mobile, virtual and home loan retention channels. You will have the opportunity to deliver sustainable lending growth, strengthen acquisition and retention performance, and create an exceptional lending experience for Defence members and their families. This influential leadership role will bring Defence Bank’s Military Money Moments strategy to life through lending. Working across Lending Operations, Credit, Product, Risk, Marketing and Branch Distribution, you will optimise the end-to-end loan journey, improve conversion and turnaround times, and use frontline, member and market insights to influence lending strategy, pricing, credit policy and product design. This is a Melbourne based, hybrid role. Your key responsibilities will include (but are not limited to): Lead Defence Bank's lending distribution strategy, driving sustainable growth and exceptional outcomes for Defence members and their families. Deliver strong acquisition, conversion and retention results through effective portfolio management and distribution performance. Lead, coach and develop a high-performing team of lending professionals, building capability and Defence lending expertise across the function. Optimise the end-to-end lending journey, improving operational efficiency, turnaround times and the overall member experience. Drive the evolution of digital and integrated lending channels, leveraging innovation, automation and technology to support future growth. Partner across Product, Marketing, Credit, Risk and Operations to influence lending strategy, enhance propositions and deliver seamless lending outcomes. Skills and Experiences: About You. You're a proven lending leader who knows how to inspire teams, drive growth and deliver exceptional customer outcomes. With extensive experience leading high-performing lending teams, you bring strong commercial acumen, deep lending expertise and a track record of turning strategy into results. You thrive in fast-paced environments, using data, market insights and customer needs to shape lending strategy, improve performance and unlock new opportunities for growth. You're a collaborative and influential leader who builds capability, drives change and creates cultures where people can perform at their best. Most importantly, you're excited by the opportunity to make a real difference for Defence members and their families. If you're ready to lead a nationally significant lending function, shape the future of lending at Defence Bank and leave a lasting impact on our members, people and business, we'd love to hear from you. You will have: Proven success leading high-performing, geographically dispersed lending teams and delivering sustainable growth across acquisition, retention and portfolio performance. Extensive expertise in lending distribution, loan origination, credit risk, pricing, policy and product strategy within a regulated financial services environment. Strong commercial acumen, using data, insights and performance metrics to optimise conversion, efficiency and customer outcomes. Demonstrated ability to build capability, lead change and collaborate with cross-functional teams to drive business results. Must possess and maintain the experience, competence and qualifications required to satisfy ASIC's criteria for appointment as a Responsible Manager under the Bank's Australian Credit Licence, ensuring effective oversight of lending activities and supporting the Bank's compliance with applicable regulatory obligations. Relevant tertiary qualifications, a willingness to travel regularly and a passion for leveraging technology, digital innovation and emerging tools to enhance lending performance.
Наблюдалась 2026-09-20, впервые 2026-09-17, источник — Indeed.