Head of Institutional Channels
# Head of Institutional Channels **WHALET PTE. LTD.** · Outram · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role Key Responsibilities Strategy & Business Development Develop and execute the institutional channel strategy, expanding partnerships with banks, card schemes (Visa/Mastercard), acquirers, clearing and settlement networks, remittance and stablecoin providers; Identify and enter new channels and markets (Southeast Asia, APAC and beyond), driving channel coverage and scaled growth across multi-currency acquiring, issuing and collection. Commercial Negotiation & Onboarding Lead commercial negotiations of institutional agreements (pricing, settlement cycles, security deposits, service levels), driving signing and implementation; Manage the full channel onboarding lifecycle (KYB, technical integration, testing and go-live), ensuring partnerships meet the company's compliance and risk requirements. Channel Product & Routing Partner with Product and Engineering to optimise transaction routing, success rates and settlement efficiency, productising channel capabilities for reuse; Monitor channel stability and cost structure, continuously optimising unit transaction cost and capital efficiency. Channel Operations & Relationship Management Establish channel operations mechanisms (reconciliation, discrepancy handling, chargeback/dispute coordination) to ensure transaction continuity and merchant experience; Maintain senior-level relationships with institutional partners, organising regular business reviews and joint growth plans. Compliance & Regulatory Alignment Work with Compliance and Risk to ensure channel partnerships meet the MAS Payment Services Act and AML/KYC, sanctions screening and other regulatory requirements; Support licence applications, maintenance and regulatory inspections with channel-related compliance materials and evidence. Market Intelligence & Industry Network Track trends in cross-border payments, card scheme rules, clearing networks, stablecoins and Web3 payments, providing channel strategy recommendations; Represent the company in industry events and ecosystem initiatives, raising its influence across the institutional landscape. Team Leadership Build and lead the institutional channels team from scratch, establishing goals, processes and performance mechanisms; Coordinate collaboration across Singapore, Hong Kong and Shenzhen to build a specialised regional channel capability centre. Requirements Basic Qualifications Bachelor's degree or above in Finance, Economics, International Trade, Business Management or related disciplines; 8+ years of institutional channels / business development experience in cross-border payments, banking, acquiring or fintech, including 3+ years of team management (outstanding candidates may be considered with 5+ years of relevant experience and 2+ years of management); Hands-on experience in channel partnerships with licensed payment institutions, banks or card schemes. Professional Skills Solid knowledge of acquiring, cross-border collection/remittance and issuing flows, familiar with Visa/Mastercard scheme rules and clearing and settlement systems (SWIFT, local clearing, FAST/PayNow, etc.); Strong institutional-level commercial negotiation and contract management skills, able to independently drive direct bank connections and channel onboarding; Understanding of FX, settlement cycles and funding cost structuring and optimisation; Familiarity with stablecoin settlement and Web3 payment channels is preferred. Compliance & Governance Knowledge of Singapore MAS payment regulations and AML/KYC, sanctions screening requirements; Experience in payment licence applications, maintenance or regulatory engagement is preferred. Language & Soft Skills Fluent in English as the working language (Singapore office working language); proficiency in Chinese is a plus (for collaboration with China HQ, Hong Kong and Shenzhen teams); Excellent cross-cultural communication and senior stakeholder management, comfortable in a fast-paced, multi-market environment; Results-driven, with an entrepreneurial mindset to build from zero to one. Nice to Have Channel experience in stablecoin/crypto payments, card networks or services-trade verticals such as iGaming; Senior-level network within banks, card schemes or major acquirers; Regional institutional channel expansion experience in APAC; Prior experience in a licensed financial institution in Singapore, familiar with MAS inspections and audit processes. Whalet is an MAS-licensed Major Payment Institution (MPI) providing cross-border payment infrastructure for business and trade flows across the China-ASEAN corridor. Headquartered in Singapore with operations in Hong Kong and the US, Whalet is entering a pivotal phase of regulatory expansion, commercial scaling, and capital raising.
Наблюдалась 2026-10-20, впервые 2026-10-19, источник — Indeed.