Head Hostess – Luxury & Party Restaurant Experience Required | Dubai

HEAD HOSTESS – LUXURY / PARTY RESTAURANT

SAONA Dubai | West Beach, Palm Jumeirah

Dubai luxury restaurant experience is mandatory. Applicants without relevant experience will not be shortlisted.

About SAONA

SAONA is an exciting new luxury Caribbean-inspired party restaurant with modern Peruvian influences, located at voco Dubai The Palm, West Beach.

Combining elevated dining, exceptional hospitality, vibrant entertainment and an energetic atmosphere, SAONA brings a distinctive international dining experience to Dubai.

We are seeking an experienced, confident and highly polished Head Hostess who understands the standards, pace and guest expectations of Dubai's premium dining and party-restaurant scene.

This is not an entry-level hostess position.

Key Responsibilities

• Lead and supervise the hostess team, ensuring exceptional guest service from arrival to departure.
• Oversee daily reservations, seating plans, table allocations and guest flow.
• Manage VIP guests, regular clientele, special requests and high-profile reservations with professionalism and discretion.
• Maximise table utilisation while maintaining a premium guest experience.
• Coordinate closely with the Reservations & Guest Relations Manager and restaurant management.
• Manage busy services, late arrivals, walk-ins, waiting lists and last-minute changes.
• Maintain strong communication with the floor team to ensure seamless seating and service.
• Handle guest complaints and challenging situations calmly and professionally.
• Train and develop hostesses to deliver consistent luxury hospitality standards.
• Support an energetic restaurant environment featuring live DJs, entertainment and late-night dining.

Mandatory Requirements – Please Read Before Applying

• Minimum 3 years' experience in Dubai's luxury or premium restaurant industry.
• Minimum 1 year's experience as a Head Hostess, Senior Hostess or Hostess Supervisor.
• Previous experience in a high-end, high-volume restaurant, preferably a luxury party restaurant or dinner-party concept.
• Proven experience managing reservations, VIP tables, seating plans and guest flow.
• Strong knowledge of Dubai's premium hospitality standards and international clientele.
• Excellent spoken and written English.
• Professional presentation, confident personality and exceptional communication skills.
• Ability to work evenings, weekends and late-night shifts.
• Experience with restaurant reservation management systems.

Highly Preferred

• Experience in upscale party restaurants, beach clubs or internationally recognised premium dining concepts.
• Experience managing a busy reservations book and high-value VIP tables.
• Familiarity with SevenRooms, OpenTable or similar reservation platforms.
• Strong guest recognition skills and experience building relationships with regular clientele.
• Additional languages.

What We Offer

• Opportunity to join an exciting new premium restaurant concept in Palm Jumeirah.
• A leadership role within the front-of-house team.
• Competitive salary based on experience.
• UAE employment visa and benefits in accordance with applicable law.
• Opportunities for professional growth.

Important Application Instructions

Please apply only if you meet the mandatory Dubai luxury restaurant experience requirements.

Your CV must clearly state:

• The names of the restaurants you have worked at in Dubai.
• Your job titles and dates of employment.
• Your experience managing VIP guests, reservations and seating.
• Which reservation management systems you have used.

Applicants with only casual dining, fast-food, retail, reception or general customer service experience will not be considered unless they also meet the restaurant experience requirements above.

Job Type: Full-time Location: Palm Jumeirah, Dubai, UAE Position: Head Hostess

Pay: AED8,000.00 - AED12,000.00 per month

Application Question(s):

• which luxury or high end party restaurants have you worked in dubai. please list below

Experience:

• head hostess/Supervisor: 1 year (Required)
• luxury restaurant/high end hospitality: 2 years (Required)

Work Location: In person