Head of Hospitality

Swilcan Advisors has been appointed to lead the search for a Head of Hospitality at Burhill Golf Club, Surrey. This is a standout opportunity to shape the future of hospitality at one of the UK's leading golf clubs.

Burhill Golf Club is entering an exciting new chapter. Following an investment of more than £3 million in transforming its Clubhouse, the opportunity now exists to appoint an outstanding Head of Hospitality to bring these new spaces to life and establish a distinctive, exceptional hospitality experience for members and guests.

Part of Burhill Golf & Leisure (BGL), Burhill is a prestigious golf club with a wider portfolio spanning golf, leisure, events and hospitality. With newly refurbished spaces including the Guinness Bar, Honours Bar, Iveagh Lounge, private dining and function rooms, alongside an extended outdoor terrace planned for 2027, there is a fantastic platform from which to develop an ambitious hospitality proposition.

Our ambition is to create more than exceptional hospitality facilities. We want Burhill to feel like a country house that members are proud to call their own - a welcoming, vibrant place to relax, socialise, celebrate and enjoy in their own way. Bringing the House to life means creating the atmosphere, experiences and sense of belonging that encourage members and their guests to spend more time at Burhill.

The Opportunity

Reporting to the Club Director and sitting on the Senior Leadership Team, the Head of Hospitality will take overall responsibility for the leadership, operational delivery and commercial performance of the Club's hospitality operation.

This is a highly visible, hands-on leadership position, with responsibility spanning food and beverage, bars and dining, events and functions, member experiences, housekeeping and the overall presentation of the Clubhouse.

Working closely with the Head Chef and wider leadership team, you will:

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Shape the proposition: Establish a distinctive hospitality identity that brings the refurbished Clubhouse and its individual spaces to life.

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Lead the experience: Set exceptional standards of service, presentation and ambience, creating memorable experiences for members and guests.

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Drive commercial performance: Take ownership of budgets, revenue, profitability and operational performance, identifying opportunities to grow hospitality income, engagement and utilisation.

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Develop people: Lead and inspire a multi-disciplinary management team, creating a positive culture built around Fun, Ambition, Collaboration and Trust, where colleagues feel valued, empowered and proud to deliver exceptional hospitality.

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Build for the future: Develop an engaging programme of dining, social events, golfing celebrations and hospitality experiences that strengthens our sense of community, encourages members to enjoy the Clubhouse more frequently and supports the wider 'One Burhill' experience.

The Person

We are looking for an ambitious, commercially minded hospitality leader who combines strategic thinking with a genuine passion for delivering exceptional experiences.

You are likely to bring:

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Significant senior hospitality management experience, ideally across a complex, multi-outlet operation.

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A proven track record of leading customer-facing teams and improving service standards and commercial performance.

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Strong financial acumen, including experience managing budgets, P&L and operational costs.

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The ability to develop, motivate and empower managers and frontline teams.

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A natural presence and genuine enjoyment of engaging with customers, members and colleagues.

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The ambition, creativity and operational capability to take an established hospitality operation to its next level.

Experience within a premium golf club, country club, hotel, resort or members' club environment would be advantageous.

Above all, this is an opportunity for someone who wants to bring their experience, passion and ambition to elevate Burhill's hospitality offering, strengthen its sense of community and create something truly special.

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