Head of Digital Technology
# Head of Digital Technology **مجموعة الطاير** · Dubai · `On-site` 🕒 **Статус:** *Опубликовано: 4 дня назад* · *Источник: Indeed* --- ### About the Role Job Description: The Head of Technology will lead the end-to-end architecture, engineering, and technical operations for a multi-brand, multi-region digital commerce ecosystem built on Salesforce Commerce Cloud (SFCC), Salesforce Service Cloud (SFSC), Salesforce Marketing Cloud (SFMC), Composable Storefront (Headless), SAP ERP, OMS , and several third-party systems. This role is responsible for driving technology strategy, ensuring platform scalability, managing cross-functional engineering teams, and partnering with Product & Business stakeholders to deliver high-quality digital experiences. The ideal candidate is a hands-on technology leader with deep experience in SFCC (SFRA + Headless/SCAPI/SLAS), Customer Identity and Access Management , Composable Architecture, API-first integrations, cloud-native architectures , and enterprise systems like SAP S/4HANA, OMS (Order Fulfilment), PIM, Payment Gateways, CDN/WAF, Analytics Platforms , and more. Responsibilities: Strategic Roles and Responsibilities Technology Leadership & Strategy • Own and evolve the digital commerce technology vision, roadmap, and execution strategy. • Align technology initiatives with business growth, omni-channel expansion, and customer experience goals. • Drive innovation across headless commerce, MACH architectures, API-first integrations, and cloud-native platforms. • Act as the senior technology advisor to business, product, and commercial stakeholders. • Ensure the timely and on-budget completion of technological requirements of the Al Tayer Digital Commerce. • Manage cross-functional teams, taking them from concept to production, while remaining involved from a hands-on technical standpoint. • Define standards and standard operating procedures that govern the technology operations of the Al Tayer Digital bringing consistency and resilience to the technical infrastructure. Architecture Ownership • Own enterprise architecture across SFCC (SFRA & Headless), SCAPI/SLAS, Composable Storefronts (MRT/PWA), SAP ERP, OMS, PIM, middleware, and mobile platforms. • Establish and govern architecture standards covering APIs, integrations, caching, performance, security, and resilience. • Lead Architecture Review Boards (ARB) and approve Technical Design Documents (TDDs), integration patterns, and solution designs. • Ensure platforms are scalable and resilient for peak trading events and high-growth markets. Functional Roles and Responsibilities Platform & Delivery Ownership • Own delivery across all digital commerce platforms including catalog, pricing, promotions, checkout, payments, customer identity, order lifecycle, and post-order operations. • Lead release management, environment strategy, realm migrations, and CI/CD pipelines. • Ensure engineering excellence through code quality, testing, automation, and performance optimization. • Drive continuous improvement in deployment velocity, reliability, and operational maturity. • Lead strategic planning to achieve business goals by identifying and prioritizing development initiatives and setting timetables for the evaluation, development, and deployment of all web-based services. • Lead the product development from a technical standpoint and design the technical architecture, create and deliver specifications for software development and requirements for systems integration Integration & Enterprise Systems • Oversee end-to-end integrations with SAP S/4HANA, OMS, PIM, loyalty, payments, logistics, and analytics platforms. • Ensure data accuracy and consistency across systems using real-time APIs, event-driven architectures, queues, and batch processes. • Own integration governance, error handling, fallback strategies, and business continuity planning. Security, Performance & Compliance • Define and maintain strong security posture across platforms (PCI-DSS, GDPR, KSA PDPL, OWASP). • Own performance engineering including load testing, CDN/WAF strategy, cache optimization, and monitoring. • Act as escalation point for P0/P1 incidents, leading root cause analysis and post-incident improvements. People & Engineering Leadership • Lead and grow cross-functional teams including SFCC, BE, Mobile App (Native/Flutter), BAU Team, QA, DevOps, and integration engineers. • Build a high-performance engineering culture focused on accountability, quality, and continuous learning. • Coach and mentor leaders and engineers, supporting career development and succession planning. • Lead hiring, performance management, and capability development aligned with future-state architecture. Third-Party Integrations Management • Lead strategy and integration with: o Payment gateways (Checkout.com, Apple Pay, PayPal, Tabby,Tamara, etc.) o Fraud systems (reCAPTCHA v3, Risk scoring, Fraud rules) o Loyalty, Marketing clouds, CDP o Product reviews (Bazaarvoice), AR/VTO integrations o Search providers (Algolia, Einstein) o Notification systems (Email/SMS/Push) o Logistics partners (Shipments, AWB APIs) •Ensure compliance for regional regulations (UAE, KSA PDPL, GDPR). Stakeholder & Vendor Management • Partner closely with Product, UX, Marketing, Operations, Finance, and Commercial teams. • Manage strategic vendor and partner relationships including Salesforce, system integrators, and technology providers. • Own technology budgeting, forecasting, and vendor performance management. • Manage relationships with Salesforce CSM, Account Executives, Architects, and TAMs. Performance, Security & Compliance • Define and maintain: o Security posture (OWASP, PCI-DSS, KSA PDPL, GDPR) o Load & performance testing strategies o Cache strategies to achieve high HIT ratios o WAF rules, bot mitigation, rate limiting o API security (OAuth, access control, revocation) • Lead P0 incident handling, root cause analysis, and post-mortems. Data, Analytics & Optimization • Enable data-driven decision-making through analytics platforms, dashboards, and observability tooling. • Support measurement of conversion, performance, stability, and customer experience KPIs. • Drive optimization initiatives based on insights from data, monitoring, and customer behavior. Qualifications: Education/Certification and Continued Education Master's in computer science, or other Engineering Years of Experience 10+ years in Commerce Technology leadership, with at least 5+ in SFCC Knowledge. Skills •Strong expertise in: o SFCC SFRA & Headless (SCAPI, SLAS) o Composable architectures (MACH) o SAP/S4 ERP and OMS integrations o CDN, WAF, Cloudflare, bot protection o High-volume, multi-region eCommerce systems Hands-on experience with: o JavaScript, NodeJS, SFCC ISML/Jobs/OCAPI/SCAPI o Integrations (REST, SOAP, GraphQL) o CI/CD pipelines Proven experience writing Technical Design Documents, performing code reviews, defining architecture. Salesforce certifications: SFCC Architect, B2C Developer, B2C Architect, Service Cloud, Integration Architect Experience with: o MACH Alliance platforms o AI/LLM-driven personalization o Mobile apps (Flutter + SCAPI) o PWA Kit / MRT Languages English Arabic (desirable) Additional Requirements Strong leadership and team-building abilities. Outstanding communication and stakeholder management skills. Ability to simplify complex technical concepts for non-technical audiences. High ownership mindset; thrives in fast-paced environments. Problem solver with excellent decision-making skills
Наблюдалась 2026-09-21, впервые 2026-09-17, источник — Indeed.