Head of Customer Success
# Head of Customer Success **RGH-Global Limited** · United Kingdom · `Remote` · `Full Time` 💼 **Уровень роли:** `Director` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Success-Manager]` `[Director-of-Customer-Success]` `[Head-of-Customer-Success]` `[Customer-Success-Director]` `[Customer-Success-Lead]` `[Head-Of-Client-Success]` `[Director-Customer-Success]` `[Senior-Director-Customer-Success]` --- ### About the Role Head of Customer Success We are assisting a mission-focused, privately supported organisation in the online commerce sector, dedicated to balancing growth with positive societal and environmental outcomes. This globally active company is entering a transformative phase and seeks a senior leader to guide its customer success efforts. This strategic yet practical role will oversee the development of a B2B customer success operation, collaborating with mission-driven entities such as non-profits and academic institutions to deliver value through innovative, technology-enabled solutions. You will lead a skilled team through a period of change, implementing streamlined processes, leveraging technology, and fostering a customer-first approach to achieve exceptional service and sustainable growth. Key Responsibilities : - Inspire and develop a high-performing team through growth and transformation. - Create efficient, scalable processes and tech-driven workflows to enhance customer experience. - Drive customer retention and business outcomes using data insights. - Collaborate with product, operations, and sales teams to shape organizational strategy. - Support expansion into new regions. What We Seek : - Extensive experience leading customer success in a B2B or technology-driven environment. - Proven ability to lead change and optimise processes. - Demonstrated success in achieving growth and retention through data and technology. - Strong communication and relationship-building skills. This is a unique chance to shape a vital function in a dynamic, values-driven organisation. Originally posted on Himalayas
- Customer-Success-Manager
- Director-of-Customer-Success
- Head-of-Customer-Success
- Customer-Success-Director
- Customer-Success-Lead
- Head-Of-Client-Success
- Director-Customer-Success
- Senior-Director-Customer-Success
Наблюдалась 2026-10-10, впервые 2026-10-10, источник — Himalayas (JSON API).