Head of Cloud Managed Services (m/w/d) 100%
# Head of Cloud Managed Services (m/w/d) 100% **T-Mobile** · Zürich, ZH · `On-site` 🕒 **Статус:** *Опубликовано: 4 дня назад* · *Источник: Indeed* --- ### About the Role Job ID: 563465373906654 Head of Cloud Managed Services (m/w/d) 100% Zurich, Zollikofen Professional Regular T-Systems Schweiz AG Your creative freedom In this key position, you will be responsible for the overall operation and development of our cloud managed services in Switzerland. You ensure a high quality of service, optimize operational processes and actively shape the cloud transformation of our customers. Strategy & portfolio - You implement the global cloud managed services strategy in the Swiss market - You are continuously developing our service portfolio (public, private, hybrid, AI, SAP, Oracle, hyperscaler) - You ensure scalability, standardization and sustainability of our services Management & organization - You take on the disciplinary leadership of our cloud managed services organization - You are responsible for the professional development of operating models, standards and governance - You manage international delivery teams in close cooperation with near/offshore units - You strategically develop our teams - You are responsible for budget, resource and capacity planning Delivery & operation - You ensure the stable, secure and efficient operation of our cloud services - You are responsible for SLA compliance and service quality - You manage incident, problem and change management - You continuously optimize processes, automation and efficiency (e.g. FinOps, AIOps) - You control the economic performance of the service company Governance & Compliance - You define and are responsible for service governance and operational guidelines - You ensure compliance with regulatory requirements - You work closely with security and compliance units Customers & Collaboration - You support sales and customer service teams with managed services deals and transformations - You are the central point of contact for operational and delivery issues - You manage escalations at management level That's why you fit in with us Technical requirements - Completed degree (e.g. computer science or comparable) - Several years of experience in managed services or cloud operations environments - Many years of management experience (min. 10 years) in complex delivery organizations - Profound knowledge of hyperscaler technologies (AWS, Azure, etc.) - Experience in IT service management, cloud governance, and FinOps - Knowledge of the Swiss market is an advantage Personal competencies - Excellent leadership and communication skills in Swiss German and English - High customer, quality and results orientation - Strategic thinking combined with operational strength - Assertiveness and decisiveness
Наблюдалась 2026-10-20, впервые 2026-10-16, источник — Indeed.