Head Bartender

Jim Thompson Heritage Quarter, Bangkok

Position

Head Bartender

Division

Food and Beverage

Group Function

Group of Hospitality

Work Location

Jim Thompson Heritage Quarter, Bangkok

Key Responsibilities

Technical Skills

• Strong knowledge of cocktails, spirits, wine, and beverage trends
• Ability to create signature drinks and seasonal beverage menus
• Knowledge of beverage costing, inventory control, and stock management
• Experience with PR ordering and supplier coordination
• Understanding of hygiene, food safety, and bar operational standards
• Ability to maintain beverage consistency and quality control

Leadership & Management Skills

• Ability to supervise and motivate bartenders and bar staff
• Experienced training and coaching team members
• Good planning and organizational skills
• Able to manage bar setup for events and daily operations efficiently
• Strong problem-solving and decision-making abilities

Customer Service Skills

• Excellent guest service mindset and communication skills
• Confident interacting with guests and building customer relationships
• Ability to handle complaints and special requests professionally
• Service-oriented personality with strong attention to detail

Requirements

• Minimum 3–5 years of experience in bartending or bar operations, preferably in hotels, restaurants, or lifestyle hospitality businesses
• At least 1–2 years of experience in a supervisory or Head Bartender role
• Strong knowledge of cocktails, spirits, beverage preparation, and current mixology trends
• Experience in cocktail creation and bar menu development
• Good understanding of beverage costing, inventory control, and bar operations
• Experience handling events, private functions, or high-volume service operations is preferred
• Strong leadership skills with the ability to supervise, train, and motivate bar staff
• Excellent customer service and communication skills
• Able to handle guest complaints and operational issues professionally
• Detail-oriented with strong organizational and problem-solving skills
• Positive attitude, service-minded, and able to work well under pressure
• Good command of English communication
• Bartending or mixology certification is an advantage
• Able to work flexible hours, including weekends and holidays