Guest Service Officer

• Plans objectives and establish responsibilities and procedures for attaining objectives.
• Knows the use of the software used by the group.
• Monitors department to ensure service standards are within Ascot standards.
• Works with all departmental heads ensuring cohesive, dependable, and efficient service delivery.
• Ensures the adherence to a continuous effective quality audit system, including efficient customer feedback processes.
• Initiates corrective process where required
• Ensure customer safety and service satisfaction within the Residence and to perform administrative tasks in accordance with company standards.

Job Type: Full-time

Pay: Php20,000.00 - Php25,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Staff meals provided

Ability to commute/relocate:

• Makati: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person