Guest communication expert - AM shift

The Connect team is the 24/7 Guest Services of Another Star. We help our guests with all kinds of questions they have, at any time of the day - via phone, online chat & email.

The ambition of the Connect team is: serving with excellence, make our Guests’ Experience frictionless, and build meaningful customer relations (B2c/B2B) by providing a unique experience during the entire customer journey.

As a guest communication expert, you are the primary point of contact for our global guests. You will manage high-volume customer interactions across multiple channels, ensuring every engagement drives resolution, satisfaction, and loyalty.