Growth Support Analyst, SBR
# Growth Support Analyst, SBR **Ascensus** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Sales-Operations]` `[Sales-Support]` `[Administrative-Support]` `[Customer-Service]` `[Growth-Marketing]` `[Growth-Operations-Analyst]` `[Growth-Operations-Associate]` `[Senior-Growth-Analyst]` `[Growth-Analyst]` --- ### About the Role Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. Job Summary Creates a positive customer experience in a cross-functional environment whileproviding task-centric, administrative support to the growth team. Competencies: - Team Success - Customer/Client Focus - Personal Credibility - Applied Learning - Analytical Agility Core Responsibilities: - Responsible for accurate and timely completion of day-to-day tasks associated with 401(k) plan sales, including but not limited to, plan illustrations, proposals, fee comparisons and document change requests - Reviews and accurately documents changes directed by clients and internal team - Develops and applies continuously growing product and process knowledge to effectively anticipate and meet growth team needs and industry standards - Communicates effectively with partners, clients, external and internal customers to identify and resolve issues including but not limited to training and procedural gaps and assists in resolving with appropriate resource(s) - Prepares outgoing mail and outgoing packages for Growth team via UPS or FedEx - Approaches every customer contact either by mail, email, or telephone as a personal opportunity to: 1.) Demonstrate the value PAi brings to the relationship and 2.) Provide professional, personalized service to the customer that exceeds expectations - Maintains extensive working knowledge of sales CRM, regularly generating reports for the Sales team, Marketing, Senior Leadership Team, and other departments as needed - Assists with scheduling, organizing, and coordinating complex activities such as team presentations, communications, conferences, video conferences, meetings, webinars, trade shows, department activities, celebrations, and other events - Creates and maintains Sales Team procedures - Manages and maintains CRM alongside the Salesforce Administrator - Manages key sales applications including the configuration, operation, and integration of sales software - Leads marketing data and analytics efforts including management, measurement, and manipulation of data while working closely withthe Sales Manager and Marketing Team to drive sales strategy - Providesback-up to the Growth Support Specialist as needed Job Requirements: - Regular attendance and punctuality - Ability to work autonomously or as part of a team - Ability to work in a fast-paced, change drivenenvironment - Adherence to all company policies and procedures Minimum Qualifications: - High school diploma or equivalent - 2 years of experience working in a customer services admirative or sales role - Experience working with Microsoft Excel, Word and Outlook - Accountable and detail oriented, with strong analytical,multitaskingand mathematical abilities - Strong professional communication technique and etiquette Preferred Qualifications: - Associates Degree in business related field - Bilingual in English and Spanish - Financial Industry experience Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. Originally posted on Himalayas
- Sales-Operations
- Sales-Support
- Administrative-Support
- Customer-Service
- Growth-Marketing
- Growth-Operations-Analyst
- Growth-Operations-Associate
- Senior-Growth-Analyst
- Growth-Analyst
Наблюдалась 2026-10-07, впервые 2026-10-07, источник — Himalayas (JSON API).