Growth & Performance Manager – Sales and Franchise Support
# Growth & Performance Manager – Sales and Franchise Support **Success Tutoring** · Round Rock, TX 78683 · `On-site` 🕒 **Статус:** *Опубликовано: 5 дней назад* · *Источник: Indeed* --- ### About the Role About Success Tutoring Success Tutoring is a fast-growing international education franchise providing personalized English and Math tutoring for K–12 students. Our flexible, membership-based model is designed to motivate, inspire and uplift students while helping them build confidence and achieve stronger academic results. Following our expansion into the United States, we are looking for an experienced sales and business performance professional to support our growing network of Franchise Partners. About the Role The Growth & Performance Manager – Sales and Franchise Support will coach Franchise Partners across two critical areas of their business: Developing strong sales processes that convert parent enquiries into assessments, trials and ongoing memberships. Improving the overall growth, operational performance and profitability of each tutoring center. This is a hands-on coaching role. You will train Franchise Partners and their teams, review performance data, observe their sales processes, identify opportunities for improvement and help them implement practical growth strategies. You will serve as an important link between US Franchise Partners and Success Tutoring’s Global Head Office, helping ensure every center follows the Success Tutoring system while adapting its local approach to the needs of its community. Key Responsibilities Sales Training and Conversion Train Franchise Partners and their teams on the complete Success Tutoring sales process. Coach teams on responding to new enquiries by phone, text and email. Provide practical training on phone sales, parent consultations and assessment conversations. Conduct sales role-plays and provide direct, constructive feedback. Help Franchise Partners confidently explain the Success Tutoring program, membership options and value proposition. Train teams to identify the needs of each student and recommend an appropriate tutoring program. Coach teams on objection handling, follow-up and closing membership sales. Review recorded or live sales calls where appropriate and identify opportunities for improvement. Support Franchise Partners in improving enquiry-to-assessment, attendance and membership conversion rates. Establish consistent lead follow-up processes and help ensure every enquiry is managed effectively through the CRM. Assist new Franchise Partners with pre-sales activities and building their initial membership base before opening. Develop and share scripts, templates, training resources and sales best practices across the network. Growth and Performance Coaching Act as a trusted business coach and primary support contact for allocated Franchise Partners. Conduct regular business reviews and center performance check-ins. Review key performance indicators, including leads, response times, assessments, conversions, active memberships, retention, revenue and expenses. Help Franchise Partners establish clear goals, action plans and performance targets. Identify performance gaps and provide practical recommendations to improve results. Hold Franchise Partners accountable for completing agreed actions and implementing the Success Tutoring model. Support centers in increasing membership numbers, improving retention and working toward sustainable profitability. Help Franchise Partners strengthen their leadership, team management and overall business capability. Recognize high-performing centers and share successful strategies across the network. Local Marketing and Community Growth Support Franchise Partners in implementing local-area marketing strategies. Help centers establish relationships with schools, PTOs, community organizations, local businesses and family groups. Assist Franchise Partners with planning open houses, workshops, information sessions and community events. Review local marketing activity and help centers improve lead generation and community awareness. Coordinate with the Success Tutoring marketing team to ensure Franchise Partners effectively use available campaigns, resources and promotional materials. Operations and Brand Standards Support Franchise Partners in implementing the Success Tutoring operational playbook. Help ensure centers maintain strong customer service, educational delivery and parent experiences. Monitor the consistent use of Success Tutoring systems, processes and brand standards. Assist Franchise Partners with staff training, center operations and operational problem-solving. Conduct center visits and operational health checks when required. Communicate Franchise Partner feedback, recurring challenges and growth opportunities to Global Head Office. Support the rollout of new systems, programs and network-wide initiatives. About You You are commercially minded, confident coaching business owners and comfortable having direct conversations about performance. You understand that successful coaching requires both encouragement and accountability. You will ideally have: Experience in sales management, sales training, business coaching, franchise support, multi-site operations or business development. A strong understanding of phone sales, lead nurturing, consultations, follow-up and conversion. Confidence training individuals and teams through demonstrations, workshops and role-plays. Experience reviewing sales pipelines, business performance and key performance indicators. The ability to translate data into clear, practical action plans. Strong communication, coaching and relationship-building skills. The confidence to provide constructive feedback and hold business owners accountable. Excellent organization and follow-up skills. A proactive and solutions-focused approach. The ability to work independently while collaborating with a global team. A valid driver’s license and reliable transportation. Experience in education, tutoring, franchising or small-business operations is highly regarded but not essential. What We Offer $30–$35 per hour, based on experience. Two days per week initially. A flexible independent contractor arrangement upon request. The opportunity for additional days and responsibilities as the US network expands. Practical training in the Success Tutoring systems, sales process and franchise model. The opportunity to work directly with Franchise Partners and make a measurable impact on their businesses. The chance to help build one of the newest international education franchise networks in the United States. How to Apply Please submit your résumé together with a brief introduction outlining your experience in sales, sales training, business coaching, franchise support or business performance. Please also explain why you believe you would be effective in coaching Franchise Partners to improve both their sales conversion and overall center performance. Pay: $30.00 - $35.00 per hour Expected hours: 12.0 per week Benefits: Flexible schedule Work Location: In person
Наблюдалась 2026-09-21, впервые 2026-09-16, источник — Indeed.