Greeter / Customer Welcome Executive
# Greeter / Customer Welcome Executive **ONEWAY** · Borivali, Mumbai, Maharashtra · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role Job Title: Greeter / Customer Welcome Executive Job Purpose: To create a warm and professional first impression for customers, welcome visitors to the showroom, understand their initial requirements, and guide them to the appropriate sales executive or department. Key Responsibilities Customer Welcome Greet every customer entering the showroom with a warm and polite smile. Welcome customers professionally and offer assistance. Maintain a positive and courteous attitude throughout the customer visit. Customer Requirement Understanding Politely ask customers about their purpose of visit and jewellery requirements. Identify whether the customer is looking for gold, diamond, silver, bridal jewellery, gifts, etc. Direct customers to the appropriate sales executive. Customer Guidance Guide customers to the relevant jewellery section, counter, or sales consultant. Inform customers about showroom facilities, ongoing offers, collections, and services when required. Assist elderly customers and special-needs customers where appropriate. Customer Experience Ensure customers are comfortable while waiting for a sales executive. Coordinate with the sales team to minimize customer waiting time. Maintain professional showroom etiquette and service standards. Visitor Management Maintain basic records of showroom visitors when required. Coordinate customer appointments and scheduled visits. Inform the concerned sales executive about important or pre-booked customers. Showroom Coordination Coordinate with sales, reception, security, and management teams. Support the showroom team during busy hours, exhibitions, and special events. Help maintain a neat, welcoming, and organized reception area. Customer Feedback Politely collect initial customer feedback when required. Escalate customer complaints or special requests to the showroom manager. Professional Conduct Maintain proper grooming, dress code, and professional body language. Follow showroom policies regarding customer service, security, and confidentiality. Never discuss confidential customer, jewellery, pricing, or business information with unauthorized persons. Key Skills Required Excellent communication and interpersonal skills Pleasant personality and positive attitude Customer-service orientation Good grooming and professional appearance Basic knowledge of jewellery products Ability to handle multiple customers Team coordination skills Patience and courteous behavior Key Performance Indicators (KPIs) Customer welcome and response time Customer satisfaction Proper customer allocation to sales executives Appointment/visitor management accuracy Professional appearance and showroom discipline Customer feedback and service quality Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Leave encashment Provident Fund Application Question(s): Do you have min 1+ year of experience as a greeter from jewelery or retails industries ? Are you ok with 10.45AM To 8.45 PM Time with Friday to Wednesday 06 working days ? Do you speak gujarati ? and are you in the age of 25-35 year ? Education: Higher Secondary(12th Pass) (Preferred) Language: Gujarati (Preferred) Work Location: In person
Наблюдалась 2026-09-17, впервые 2026-09-15, источник — Indeed.