Government Account Director

Who we are at Viatel Technology Group

Viatel Technology Group is a complete security, comms, cloud and digital services provider with a passion for exceptional customer service. Our customers choose us for our outstanding capabilities for their local and global projects. Viatel Technology Group is on a mission to deliver technological services that have the greatest impact possible on people's lives. We want everyone to experience the special passion of our team and the values that unite us. Our values centre on our team and our customers, ensuring that our customers love our service and that we always do the right thing for our employees, clients, partners and communities. Excellence is our mantra, so we look for people who light up every corner of our business with innovation and approach every challenge with a determination to succeed.

The Role

The Government Account Director is responsible for retaining, growing and hunting across Viatel's public-sector account base. The role owns a defined Government patch, with responsibility for revenue protection, margin growth, new sales and long-term relationship development across public-sector customers.

The successful candidate will be an experienced public-sector sales professional with the ability to manage complex buying cycles, frameworks, tenders and compliance-led procurement. This role requires strong stakeholder management, disciplined account planning, accurate forecasting and the ability to position Viatel's connectivity, SD-WAN, security, cloud, voice and digital services portfolio to Government and public-sector customers.

Key Responsibilities

- Own and grow Viatel's Government and public-sector account base across an assigned patch. - Manage a focused allocation of approximately 26 public-sector accounts, with clear responsibility for retention, revenue growth, margin performance and new sales. - Retain, grow and hunt across core Government accounts, while working with desk-based support for lower-spend public-sector customers. - Navigate public-sector frameworks, tenders and compliance-led buying processes to progress qualified opportunities. - Develop strong relationships with multiple public-sector stakeholders, including commercial, technical, procurement and senior decision-makers. - Position Viatel's connectivity, SD-WAN, security, cloud, voice and digital services portfolio against public-sector requirements and transformation priorities. - Work closely with product, pre-sales, service delivery, bid, commercial and executive stakeholders to support complex Government opportunities. - Maintain accurate forecasts, CRM hygiene and account plans, with clear quarterly actions to achieve and exceed revenue and gross margin targets.

Who we're looking for / What you'll bring

- Proven Government, public-sector or enterprise solution sales experience, ideally selling enterprise connectivity, multi-site SD-WAN, security, cloud, voice or digital services. - Strong public-sector account management capability, with evidence of retaining, growing and developing Government customer relationships. - Good understanding of public-sector buying processes, including frameworks, tenders, procurement governance and compliance-led decision-making. - Excellent interpersonal skills with the ability to build relationships with commercial, technical, procurement and senior public-sector stakeholders. - Ability to develop Government account plans, identify cross-sell and upsell opportunities, and convert them into profitable sales outcomes. - Good level of IT awareness and understanding. - Strong commercial aptitude with the ability to qualify opportunities, manage long sales cycles and negotiate successful outcomes. - Ability to understand public-sector challenges and translate them into compelling Viatel technology, connectivity and managed service propositions. - Proactive, commercially driven and able to work independently as a self-starter. - Excellent presentation and written communication skills. - Disciplined approach to pipeline management, CRM hygiene and forecast accuracy. - Computer literate, preferably with strong experience using Microsoft Office. - Full driving licence.

Personal Attributes

- Excellent communicator at all business levels. - Energetic, resourceful, persistent, determined and resilient. - Target-driven and motivated to win. - Strong existing client relationship skills. - Self-starter with a proactive approach.

What's in it for you?

A senior Government sales role with clear ownership, visible progression and a reward model aligned to growing Viatel's public-sector revenue and margin. The Government Account Director is paid through a quarterly base-growth bonus plus commission on new sales, with a focus on Government account growth, public-sector tender discipline and long-term customer value.

At Viatel, we are passionate about our people and offer excellent career prospects in a dynamic business environment. We offer fantastic benefits packages and the opportunity to work with a leading communications, security and digital services provider. We focus on looking after our people so they can maintain excellent partnerships and deliver outstanding service to our customers.

Benefits

- Attractive salary aligned to experience and the Government Account Director role profile - Uncapped commission plus quarterly Government base-growth bonus - Pension - Healthcare - Subsidised gym membership - Car parking - Social club - Subsidised home broadband - Car allowance - 24 days' annual leave - Industry and product training and development - Flexible working