Global HR Business Partner

If you’re looking to be part of what’s next in communication, you’re in the right place.

At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio—AIR, AVA, and ACE—brings together automation, assistance, and insights across the entire conversation lifecycle. The result? More seamless, intelligent experiences for businesses everywhere.

With $2.5B+ in ARR and $250M invested in R&D annually, we’re building the future of AI-powered business communications.

This is where you and your skills come in. We’re currently looking for: US HRBP Specialist

The US HRBP Specialist will serve as a strategic partner to our US leadership and cross-functional global teams. In this role, you will align business objectives with employee and management solutions across key pillars: strategic partnership, organizational design, talent and performance management, change management, and workforce analytics.

The ideal candidate brings deep expertise in a global landscape, a proven track record of partnering with high-level global executives, and a data-informed approach to driving business results through people.

Job Responsibilities:

Strategic Business Partnership

• Serve as a trusted advisor to senior leaders and global functional heads, translating business strategy into actionable people initiatives.
• Partner with leadership to identify organizational gaps and build scalable solutions that align with multi-region growth objectives.
• Proactively assess team health, talent needs, and cultural dynamics to foster a high-performing, inclusive work environment.

Performance & Talent Management

• Design, implement, and drive the annual/semi-annual performance management process across US teams and aligned global matrix functions.
• Guide managers through goal setting, OKRs/KPIs alignment, calibration sessions, and talent reviews (e.g., 9-box assessments).
• Provide expert coaching to leaders on performance improvement plans (PIPs), talent retention strategies, and succession planning.

Organizational Design & Change Management

• Lead organizational redesigns, restructuring initiatives, and workforce planning to optimize team structures for efficiency and scale.
• Develop and execute change management frameworks to support company transformation, system implementations, and strategic pivots.
• Facilitate stakeholder alignment across geographic regions to ensure smooth transitions and minimal disruption to business operations.

Workforce Analytics & Reports Management

• Own the reporting, tracking, and analysis of key HR metrics (e.g., turnover, engagement, time-to-fill, compensation parity).
• Translate complex people data into actionable executive insights, dashboards, and strategic recommendations for executive leadership.
• Partner with HRIS and Global Analytics teams to maintain data integrity and streamline reporting processes.

Employee Relations & US Compliance

• Manage complex employee relations issues in the US, conducting thorough, impartial investigations when required.
• Ensure full compliance with US federal, state, and local labor laws (FLSA, FMLA, ADA, EEOC, etc.) while keeping abreast of evolving global guidelines.

To succeed in this role you must have experience in:

• Global Acumen: Proven experience working across international teams, balancing global alignment with US-specific operational execution
• Demonstrated expertise in change management methodologies.
• Strong mastery of organizational design frameworks and workforce planning techniques.
• Proficiency in HRIS systems (e.g., Workday,UKG, SuccessFactors), Googlesheet and Google Slides
• Communication: Exceptional verbal and written communication skills with the ability to influence without authority across diverse cultural backgrounds.
• Willingness to work on a nightshift.

Desired Qualifications:

• Education: Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or
• equivalent experience. (Master's degree or HR certification like SHRM-SCP / SPHR preferred).
• Experience: 3 to 5 years of progressive HRBP experience partnering with C-suite or VP-level
• stakeholders in a global or matrixed organization.
• Comfort operating in ambiguous, fast-paced environments with shifting priorities
• Willing to work on night shift ( 8am - 5pm PST )

What we offer:

• Comprehensive HMO package (medical and dental)
• Personal Time Off Leaves
• Quarterly Performance Bonus
• Employee Assistance and Wellness Programs

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by BuiltIn, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral/Acquire Intelligence

RingCentral is a global leader in agentic voice AI–powered business communications, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. As the communications layer connecting businesses and customers, RingCentral is the front door of business communication and is in the advantageous position to apply AI at every phase of the conversation journey — before, during, and after each interaction. Our agentic AI portfolio includes autonomous voice-first AI agents that automate calls, assist in the moment, and analyze every interaction – enabling businesses to work smarter, respond faster, and connect more meaningfully with their customers. Visit ringcentral.com to learn more.

Acquire Intelligence transforms the way companies grow and operate by combining intelligent global outsourcing with AI consulting and implementation to accelerate growth and transform business at scale.

We eliminate inefficiencies, automate with intent, and reallocate work to where it performs best. With 9,000 employees across Australia, the Philippines, the Dominican Republic, and the United States, we provide secure and scalable solutions in customer experience, back office, and digital operations.

Founded in 2006, Acquire offers flexible delivery models ranging from building Remote Teams to comprehensive outsourcing in both onshore and offshore locations. Our AI division accelerates

transformation with automation strategies that deliver guaranteed ROI. All solutions are backed by deep expertise and enterprise grade compliance.

At Acquire Intelligence, we are Safe, Flexible, and Innovative. We deliver transformation with intent, impact, and entrepreneurial energy.

By completing your application for this role, you:

• Agreed that the information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities
• Have read and agreed to our Data Privacy Policy

Pay: From Php100,000.00 per month

Application Question(s):

• Have you supported global accounts or partners? (Yes or No)
• Do you have hands-on experience leading organizational design and change management? (Yes or No)
• Do you have experience in managing complex US employee relations investigations and ensuring compliance with US federal and state labor laws (e.g., FLSA, FMLA, ADA, EEOC)? (Yes or No)
• How many years of HRBP experience do you have directly partnering with C-suite or VP-level stakeholders within a global organization? (specify the # of years)
• Which HR systems and analytics tools have you managed? (specify the name of the tools/systems)
• Are you amenable and willing to work on a night shift schedule? (Yes or No)
• What is the best time to call you for a quick phone interview? (specify: e.g., Weekdays between 1:00 PM - 5:00 PM)
• Which platform or channel led you to this job posting?

Work Location: Hybrid remote in Manila