Glen Waverley VIC – Full Time Venue Manager
# Glen Waverley VIC – Full Time Venue Manager **YoMG** · Glen Waverley VIC · `On-site` 🕒 **Статус:** *Опубликовано: 9 дней назад* · *Источник: Indeed* --- ### About the Role - YOMG Glen Waverley - Casual - Venue Manager YOMG Glen Waverley is now seeking a Full Time Venue Manager! To succeed in this role, you’ll need: - Availability to work 38 hours per week across a five-day roster. - Flexibility to workdays, nights—including shifts ending around midnight—and weekends as required. - Proven venue-management or senior leadership experience within hospitality or a quick-service restaurant environment. - Experience managing both front and back of house operations. - Demonstrated success in leading, developing and building large teams. - Strong commercial knowledge, including sales, labour management, food costs, stock control and profitability. - Strong knowledge of food safety, workplace health and safety and operational compliance. - Experience with recruitment, onboarding, rostering, training and performance management. - A hands-on, self-motivated and solutions-focused leadership style. - Strong problem-solving, decision-making and organisational abilities. - The confidence to take ownership and remain composed in a fast-paced environment. - Excellent communication and interpersonal skills. - A strong commitment to exceptional customer service and consistently high-quality food. - A trustworthy and dependable approach, supported by excellent references. - A willingness to learn, develop and uphold YOMG’s standards. - A genuine passion for hospitality, people and operational excellence. - The ambition to grow professionally and pursue future career opportunities with YOMG. - A current Responsible Service of Alcohol certificate. About the role As Venue Manager, you’ll be responsible for the overall leadership, performance and day-to-day operation. You’ll lead the venue’s front and back of house management teams, creating a positive workplace culture while ensuring consistently high standards across food quality, customer service, safety, profitability and operational performance. This is a hands-on leadership role requiring strong commercial awareness, excellent people-management skills and the ability to confidently lead a busy quick-service restaurant. Key responsibilities - Manage the venue’s daily front and back of house operations. - Lead, support and develop the Kitchen Supervisors, Front of House Supervisors, and team members. - Build and maintain a positive, energetic, accountable and customer-focused team culture. - Recruit, onboard, train and retain a capable team in preparation for the store opening and ongoing operations. - Manage team performance, conduct performance reviews and implement performance-management procedures when required. - Prepare and manage rosters in line with operational requirements, labour budgets and employment obligations. - Monitor sales, labour costs, food costs, productivity, profitability and other key performance indicators. - Maintain consistently high standards of food quality, preparation, presentation and customer service. - Ensure the venue operates safely, efficiently and profitably in accordance with YOMG’s standards. - Oversee inventory, ordering, stock control, stocktakes, FIFO rotation and waste-management procedures. - Implement effective operational controls to minimise waste, reduce losses and manage costs. - Maintain high standards of venue cleanliness, presentation, equipment care and preventative maintenance. - Ensure compliance with food-safety, workplace health and safety, security, employment, licensing and company requirements. - Oversee cash handling, banking, security procedures and loss-prevention measures. - Respond to and resolve customer feedback, complaints, staffing matters and operational issues professionally. - Complete operational reports, audits, compliance records and administrative tasks accurately and on time. - Implement company initiatives, promotions, procedures, training programs and system updates. - Liaise effectively with suppliers, contractors, shopping-centre management and YOMG Head Office. - Identify opportunities to improve sales, service, productivity, team performance and overall venue results. - Support future business-growth initiatives and contribute to YOMG’s continued expansion. What’s in it for you? - Free meals while working. - Genuine opportunities for professional development and career progression. - The opportunity to build and develop your own high-performing venue team. - A supportive, energetic and people-focused workplace. You will report to YOMG’s Multi-Site and State Managers. If you are an experienced hospitality leader and excited about this opportunity, we would love to hear from you.
Наблюдалась 2026-09-30, впервые 2026-09-21, источник — Indeed.