Genesys Cloud CX Engineer
# Genesys Cloud CX Engineer **Infosys** · Gunnison, CO · `On-site` 💼 **Уровень роли:** `Mid Level` 🕒 **Статус:** *Опубликовано: 2 дня назад* · *Источник: The Muse* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Science and Engineering]` --- ### About the Role In the assigned Job Role of Technology Consultant 1, your Area Of Responsibility will be as below: • Assist in conducting targeted interviews and workshops to capture user needs, and ensure accurate documentation of stakeholder requirements • Participate in design discussions to capture software specifications, and aid in creation of process documentation. • Develop, refine, and document code for new software applications, following detailed design specifications to meet user requirements • Execute test plans, analyse outcomes, and report defects to the development team, to facilitate enhancement of software performance • Support the integration of new software features, facilitating smooth transitions within the existing system infrastructure • Monitor and troubleshoot live applications, ensuring prompt resolution of issues and creation of comprehensive documentation for ongoing system maintenance • Systematically document coding practices, testing methodologies, and technical solutions, thereby enriching team's knowledge repository Your contribution to the team: • An agile mindset with effective communication and problem-solving skills. • The ability to work on majority of the areas as part of SDLC lifecycle • Passion for innovating solutions that drive progress and meet future challenges. • A proactive approach to monitoring and resolving production issues before they escalate. • Commitment to continuous learning, knowledge sharing, and fostering team development
- Science and Engineering
Наблюдалась 2026-09-15, впервые 2026-09-12, найдена на 2 площадках, источник — The Muse.