Genesys Cloud Automation Architect
# Genesys Cloud Automation Architect **Grow2FIT** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Senior` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Solutions-Architect]` `[Cloud-Architect]` `[Contact-Center-Architect]` `[Automation-Architect]` `[Technical-Architect]` `[Genesys-Cloud-Architect]` `[Genesys-Cloud-CX-Architect]` `[Genesys-Cloud-Solution-Architect]` `[Cloud-Automation-Architect]` --- ### About the Role You will design how customer inquiries get automated in Genesys Cloud for a client in Germany. Virtual Agent and Copilot are already live; the next step is a reusable architecture and design framework that lets the client scale automation and connect it to backend systems. The role is design only - no implementation. What you will be responsible for - A reusable architecture and design framework for scaling customer-inquiry automation in Genesys Cloud - Reference artefacts for concrete use cases: sequence descriptions, API and event patterns - Integration patterns between Genesys Cloud (Virtual Agent, Copilot) and backend systems - Documentation the client's team can build on after the engagement What we expect from you - Hands-on architecture experience with Genesys Cloud CX, ideally including Virtual Agent / Copilot or other conversational AI - Experience designing API- and event-driven integrations between a contact-center platform and backend systems - Ability to turn use cases into clear design artefacts (sequence diagrams, integration patterns) - Fluent English; German is a plus, not a requirement Originally posted on Himalayas
- Solutions-Architect
- Cloud-Architect
- Contact-Center-Architect
- Automation-Architect
- Technical-Architect
- Genesys-Cloud-Architect
- Genesys-Cloud-CX-Architect
- Genesys-Cloud-Solution-Architect
- Cloud-Automation-Architect
Наблюдалась 2026-10-07, впервые 2026-10-06, источник — Himalayas (JSON API).