General Manager – Operations QSR | Mumbai |Bangalore | Chennai
New York Burrito Company is a fast growing Quick Service Restaurant (QSR) brand known for fresh, authentic Mexican-inspired cuisine with a 100% vegetarian menu. We currently operate across South Mumbai, Central Mumbai & Western Suburbs and are expanding our operations. We are looking for an experienced and dynamic General Manager – Operation to lead and manage our multi-unit restaurant operations @ Mumbai | Bangalore | Chennai . Key Responsibilities · Lead and manage day-to-day operations across all restaurant locations and ensure adherence to SOPs and operational standards. · Manage store-level P&L, COGS, labour cost, wastage and overall profitability/EBITDA. · Monitor sales, operational KPIs, productivity and store performance, and drive corrective actions. · Increase sales by upselling selected items and help reduce near-expiry stock through timely promotions · Monitor operational KPIs including order preparation time, order accuracy, daily sales, average · Focusing on KOT, preparation time, order accuracy, cancellations and customer ratings. · Ensure high standards of guest experience, service quality, food safety, hygiene and FSSAI compliance. · Oversee inventory, food cost, portion control and wastage management across all locations. · Coordinate with Central Kitchen, Procurement and Supply Chain teams for smooth operations. · Lead, train and develop Store Managers, Shift Leads and operational teams. · Support new store openings, manpower planning and operational expansion. · Work closely with Management and cross-functional teams to drive business growth and operational efficiency. Candidate Profile · 8–10 years of experience in QSR, restaurant or multi-unit operations. · Proven experience managing multiple outlets and high-volume operations. · Strong understanding of P&L, EBITDA, COGS, labour cost, food cost and wastage control. · Good knowledge Manage aggregator · POS systems and operational KPIs. · order value (AOV), acceptance/cancellation rate, customer ratings, and food wastage · Strong leadership, communication, problem-solving and team-management skills. · Knowledge of FSSAI, food safety, hygiene and audit standards. · Ability to work in a fast-paced, high-growth QSR environment. · Degree/Diploma in Hospitality/Hotel Management preferred; MBA will be an advantage. Send your CV to: hrmanager@newyorkburrito.co.in Pay: ₹1,500,000.00 - ₹2,000,000.00 per year Benefits: Cell phone reimbursement Commuter assistance Food provided Paid time off Provident Fund Work Location: In person
Наблюдалась 2026-09-15, впервые 2026-09-09, источник — Indeed.