General Manager, Operations
# General Manager, Operations **Seen Media Group** · New York, NY 10013 · `On-site` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Indeed* --- ### About the Role General Manager, Operations SEEN is looking for a General Manager, Operations to oversee the day-to-day management of our growing operations organization. SEEN is seeking an experienced General Manager, Operations to provide day-to-day leadership and oversight across the company’s operational organization. The General Manager will oversee the operational leaders responsible for National Operations, Commercial Operations, Photography, Print Production, Sign Installation, and related functions. The role is responsible for keeping these teams aligned, ensuring clear accountability, resolving issues, and maintaining a high level of operational execution across the business. The General Manager will work closely with executive leadership to establish priorities, identify operational challenges, improve processes, and ensure the organization has the structure and resources needed to support SEEN’s continued growth. This is very much a player-coach role. While the primary responsibility is to lead and manage the operational team, the right person will also be willing to roll up their sleeves and get into the work when needed. Whether that means stepping into a production issue, helping resolve an installation challenge, working through a vendor problem, or getting into the details of an operational process, this person should be comfortable doing what it takes to keep the business moving. We are looking for someone who leads from the front, understands how the work actually gets done, and is not afraid to get their hands dirty. What You’ll Do: Oversee SEEN’s operational management team and provide day-to-day leadership across multiple functions Manage and support department leaders, including: Director of National Operations Director of Commercial Operations Head of Photography Print Production & Sign Installation Manager Other operational managers as the organization grows Establish clear priorities, responsibilities, deadlines, and accountability across the operations organization Hold department leaders accountable for performance, staffing, quality, and execution Ensure different operational teams communicate effectively and work together Identify bottlenecks, inefficiencies, and recurring operational issues and make sure they are addressed Serve as the escalation point for significant operational issues Work with Sales and executive leadership to ensure operational teams can deliver against commitments made to clients Monitor staffing levels and help determine when additional resources or personnel are needed Assist with hiring, training, development, and performance management of operational leadership Establish and maintain operational processes, systems, and standards Develop and track meaningful operational KPIs Conduct regular meetings with department leaders to review priorities, staffing, challenges, and performance Make sure operational issues are identified early rather than becoming last-minute emergencies Help improve communication and handoffs between Sales, Commercial Operations, Production, Installation, Photography, and National Operations Work with Finance and leadership to monitor operational costs and vendor expenses Help evaluate and manage key operational vendors and partners Support the continued growth and development of SEEN’s operational infrastructure What We’re Looking For: 8+ years of experience in operations, preferably within out-of-home advertising, media, advertising, signage, production, experiential, or a related industry Proven experience managing managers and/or department leaders Experience working in a fast-paced, deadline-driven business with significant field operations Strong understanding of how operational teams, production, logistics, vendors, and client commitments intersect Strong organizational and project management skills Excellent communication skills Ability to prioritize competing demands and make decisions quickly Strong problem-solving skills and practical judgment Experience developing processes and improving operational efficiency Comfortable working with budgets, staffing plans, vendors, and operational KPIs Strong Excel / Google Sheets skills Ability to build trust and accountability with experienced department leaders A hands-on management style, someone who will get into the details when necessary without micromanaging You Are: An operator. You like making things work. A manager of people. You know how to lead experienced managers without stepping on their responsibilities. Accountable. When something isn't working, you don't look for someone to blame. You figure out who owns it and how to fix it. Organized. You can keep multiple departments, priorities, and deadlines moving at the same time. Direct. You communicate clearly and aren't afraid to have difficult conversations when expectations aren't being met. Practical. You understand that things don't always go according to plan, particularly in a physical business, and you're good at figuring out what happens next. Calm under pressure. SEEN moves quickly. We need someone who can bring order without slowing things down. About SEEN: SEEN is an independent outdoor media company built around the streets, cities, and culture that make advertising matter. We work directly with brands, record labels, artists, agencies, and cultural partners to bring campaigns into the physical world, from street-level posters and barricades to billboards and large-scale outdoor installations. Our work is built to be seen in the places where people actually live, work, move, and play. Pay: $130,000.00 - $165,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Work Location: Hybrid remote in New York, NY 10013
Наблюдалась 2026-09-23, впервые 2026-09-23, источник — Indeed.