General Manager - Operations
# General Manager - Operations **Phillip Island** · Phillip Island VIC · `On-site` 🕒 **Статус:** *Опубликовано: 3 дня назад* · *Источник: Indeed* --- ### About the Role General Manager – Multisite Hospitality Operations Location: Phillip Island Region, VIC Job Type: Full-time (In Person) About the Role We are seeking an exceptional, highly motivated General Manager to drive and oversee end-to-end operations across a premium multisite portfolio of 3+ hospitality venues on Phillip Island. As General Manager, you will take full operational, strategic, and financial ownership of a diverse regional venue footprint—ranging from fast-paced cafes and full-service restaurants to high-volume function and wedding spaces. Leading a dedicated team of head chefs and venue managers, you will oversee high-level stakeholder relations, P&L accountability, marketing initiatives, operational compliance, and asset maintenance. Key Responsibilities - Executive Leadership: Mentor, recruit, and lead multisite teams across cafes, restaurants, and event spaces, fostering a culture of operational excellence and high performance. - Financial Management: Drive revenue across all service streams, manage P&L outputs, control labor and COGS, and track KPI inputs to hit growth targets. - Hospitality & Event Operations: Oversee diverse service models—from high-volume daily cafe trade and restaurant dining to function and wedding execution. - Stakeholder & Marketing Management: Cultivate strong relationships with key commercial partners and lead targeted marketing strategies to maximize guest engagement. - Operations & SOP Compliance: Drive standard operating procedures (SOPs), workplace health and safety (WHS), food safety, and overall venue cleanliness across all sites. - Asset & Property Maintenance: Ensure venue facilities, equipment, and assets are maintained to the highest standard for safe, seamless daily operations. What We Are Looking For - Proven Senior Leadership: Demonstrated experience as a General Manager or Senior Operations Manager overseeing a multisite portfolio (3+ sites), including cafes, restaurants, and event/wedding operations. - Commercial Acumen: Strong expertise in financial management, labor control, operational budget creation, and full P&L oversight. - People & Culture Champion: Proven track record in recruitment, staff development, and driving team retention in regional markets. - Effective Communication: Ability to communicate and negotiate effectively with external partners, suppliers, event clients, and executive management. - Compliance & Safety Focus: Comprehensive knowledge of Food Safety standards, WHS legislation, and operational compliance. Requirements & Qualifications - Relevant leadership experience in multisite or high-volume hospitality management (Required). - Current Responsible Service of Alcohol (RSA) certification. - Current Working with Children Check (or willingness to obtain). - Full Australian working rights (sponsorship is not available for this role). - Availability to work weekends, peak holiday periods, and school holidays. Why Join Us? - Prime Regional Locations: Manage a dynamic portfolio of cafes, restaurants, and event venues in one of Victoria’s most popular coastal destinations. - Career Impact: Take full ownership of regional operations with the platform to implement lasting operational improvements across multiple venues. - Perks & Benefits: Competitive remuneration package, generous employee discounts, and duty meals provided. Pay: $89,249.43 – $110,000.00 per year Work Location: In person
Наблюдалась 2026-10-04, впервые 2026-10-01, источник — Indeed.