General Manager – International Business & Operations
General Manager – International Business & Operations Department: Management Reporting To: Managing Director / CEO Location: Dubai, UAE Employment Type: Full-Time Level: Senior Management Position Overview We are seeking an experienced and commercially driven General Manager to lead the company's overall business operations, strategic growth, commercial performance and organizational development. The ideal candidate will be a highly accomplished European business leader with an MBA from a recognized UK/European university , bringing strong international exposure, structured management practices, commercial acumen, and experience in managing multicultural teams and cross-border business operations. The General Manager will work closely with the Managing Director/CEO to develop and execute the company's strategic direction, improve profitability, strengthen operational efficiency, expand international markets, and build a high-performance organization. Key Responsibilities 1. Strategic Leadership Develop and implement the company's short, medium and long-term business strategy. Translate management objectives into measurable business plans and KPIs. Identify new markets, business opportunities, products, and strategic partnerships. Provide regular strategic recommendations and business performance reports to the CEO/Management. 2. Business & Commercial Management Take overall responsibility for revenue growth, profitability and commercial performance. Lead Sales, Business Development, Purchasing, Logistics, Operations, and other key functions. Develop sales and market-expansion strategies across GCC and international markets. Strengthen relationships with major customers, suppliers, distributors, and strategic partners. Monitor market trends, competitors, pricing, margins, and customer requirements. 3. P&L and Financial Management Take responsibility for overall business profitability and financial performance. Review budgets, forecasts, margins, operating costs, working capital, and cash-flow requirements. Work closely with Finance to ensure effective financial controls and cost management. Identify opportunities to improve margins and reduce unnecessary operational expenditure. 4. Operations & Supply Chain Ensure efficient coordination between Sales, Purchasing, Warehouse, Logistics, and Finance. Improve processes, productivity, inventory management, and operational controls. Establish clear SOPs, accountability structures, and performance standards. Ensure timely delivery and effective resolution of operational issues. 5. People & Organizational Leadership Build and lead a professional, accountable, and performance-oriented management team. Establish clear responsibilities, KPIs, reporting structures, and performance standards. Develop senior and middle management capabilities through coaching and structured development. Promote professionalism, teamwork, integrity, accountability, and continuous improvement. Ensure effective workforce planning and succession planning. 6. International Business Development Expand the company's international customer and distributor network. Develop business opportunities across Europe, GCC, Africa, Middle East, Asia, and other strategic markets. Represent the company in major customer meetings, exhibitions, negotiations, and international business discussions. Build long-term strategic partnerships with international customers and suppliers. 7. Process Improvement & Digital Transformation Review existing business processes and identify opportunities for improvement. Drive ERP/Odoo utilization, management reporting, automation, and data-driven decision-making. Establish effective management dashboards and KPIs. Promote Lean Management, operational efficiency, and continuous improvement. 8. Corporate Governance & Compliance Ensure business activities are conducted professionally and in accordance with applicable UAE laws, regulations, company policies, and international business standards. Maintain appropriate internal controls and management procedures. Ensure effective risk management across commercial and operational activities. Key Performance Indicators (KPIs) Revenue and gross-profit growth Overall P&L performance New market and customer development Customer retention and business volume Working-capital and cost management Inventory and supply-chain efficiency Operational productivity Employee performance and retention Achievement of strategic business objectives Successful implementation of process and digital improvements Candidate Profile Education MBA from a recognized UK or European university – Mandatory Bachelor's degree in Business Administration, Management, Finance, Economics, Engineering, or a related discipline. Additional qualifications in International Business, Strategy, Supply Chain, or Leadership will be an advantage. Experience Minimum 12–15 years of progressive management experience , with at least 5 years in a General Manager, Country Manager, Business Director, Commercial Director, or equivalent senior leadership position . Proven experience managing complete business operations with commercial and P&L responsibility. Strong experience in international trade, distribution, manufacturing, automotive, industrial products, FMCG, or a related sector will be preferred. Experience working across multiple countries and multicultural business environments is highly desirable. Required Skills Strong strategic and commercial thinking. Excellent P&L and financial management capability. International business development experience. Strong negotiation and relationship-management skills. Excellent leadership and people-management abilities. Strong analytical and decision-making skills. Process-oriented and results-driven approach. High level of professionalism, integrity, and accountability. Excellent written and verbal English communication. Strong presentation and stakeholder-management skills. Good understanding of ERP systems and business analytics. Preferred European Profile The preferred candidate should demonstrate: European business education and management exposure. MBA qualification from a recognized UK/European university. International corporate or multinational experience. Strong understanding of structured European management practices and corporate governance. Experience managing multicultural teams. Ability to combine strategic European management standards with practical knowledge of Middle Eastern and international markets. Leadership Expectations The successful candidate is expected to operate as a business leader rather than only a functional manager , taking ownership of overall business performance and working closely with the CEO/Management to achieve sustainable growth. The candidate should be: Strategic Commercial Analytical Decisive Accountable Professional Internationally Minded Results Driven Compensation Salary: Competitive and commensurate with experience and qualifications. Benefits: As per company policy and UAE employment regulations. Work Location: In person
Наблюдалась 2026-09-15, впервые 2026-09-11, источник — Indeed.