General Manager – Facility Management Company

We are establishing a new facility management company in Dubai, with the ambition to become a leading provider of integrated facility management services across the UAE and eventually expand internationally.

Our business will combine professional facility management, advanced robotics, automation, and sustainable technologies to deliver high-quality services at competitive costs.

Key Responsibilities:

1.⁠ ⁠Business Establishment & Growth

•⁠ ⁠Establish and develop the company from its initial stage.

•⁠ ⁠Prepare and execute the business plan, budgets, and growth strategy.

•⁠ ⁠Secure facility management contracts with residential, commercial, industrial, hospitality, and government clients.

•⁠ ⁠Develop recurring revenue through long-term service contracts.

•⁠ ⁠Identify strategic partnerships, tenders, and expansion opportunities.

2.⁠ ⁠Facility Management Operations

•⁠ ⁠Oversee hard and soft facility management services.

•⁠ ⁠Manage HVAC, MEP, plumbing, electrical, and preventive maintenance.

•⁠ ⁠Oversee cleaning, housekeeping, landscaping, pest control, and specialized facility services.

•⁠ ⁠Build efficient teams, supplier networks, and subcontractor relationships.

•⁠ ⁠Maintain high service quality, safety standards, and customer satisfaction.

3.⁠ ⁠Technology & Innovation

•⁠ ⁠Integrate cleaning and service robots into facility management operations.

•⁠ ⁠Introduce AI-based monitoring, predictive maintenance, and automation.

•⁠ ⁠Reduce operational costs through technology and efficient workforce deployment.

•⁠ ⁠Implement energy-saving and sustainable facility solutions.

•⁠ ⁠Collaborate with YS Lootah Robotics on robotic facility management services.

4.⁠ ⁠Financial Management

•⁠ ⁠Take full responsibility for company revenue, profitability, and cash flow.

•⁠ ⁠Establish competitive pricing and profitable service contracts.

•⁠ ⁠Control manpower, procurement, equipment, and operational expenses.

•⁠ ⁠Ensure efficient contract execution and timely collection of payments.

•⁠ ⁠Meet annual revenue, profit, and growth targets approved by the Chairman.

5.⁠ ⁠Leadership & Business Development

•⁠ ⁠Recruit, train, and manage the company’s operational and commercial teams.

•⁠ ⁠Build relationships with developers, property owners, government entities, and corporate clients.

•⁠ ⁠Establish performance standards and measurable KPIs.

•⁠ ⁠Develop a scalable operating model supporting expansion across the UAE.

Qualifications & Experience

•⁠ ⁠Minimum 10 years of experience in the facility management industry, preferably in the UAE.

•⁠ ⁠At least 5 years in a senior management or business leadership role.

•⁠ ⁠Proven record of securing and managing large facility management contracts.

•⁠ ⁠Strong knowledge of both hard and soft FM services.

•⁠ ⁠Experience in building or expanding a profitable facility management business.

•⁠ ⁠Strong financial, operational, tendering, and negotiation capabilities.

•⁠ ⁠Understanding of robotics, automation, and smart building technologies is an advantage.

•⁠ ⁠Excellent leadership and client relationship management skills.

Key Performance Indicators (KPIs)

•⁠ ⁠Annual revenue growth and net profitability.

•⁠ ⁠Value of new contracts secured.

•⁠ ⁠Recurring contract revenue and renewal rate.

•⁠ ⁠Gross margin and net profit by contract.

•⁠ ⁠Customer satisfaction and service performance.

•⁠ ⁠Workforce productivity and operational cost reduction.

•⁠ ⁠Successful adoption of robotics and automation.

Ideal Candidate

We are seeking an entrepreneurial, commercially driven, and hands-on General Manager, not simply an administrator.

The ideal candidate must have the ability to establish a company, win contracts, build an efficient operation, control costs, and develop a profitable facility management business.

Our Vision: To build one of the UAE’s most efficient, technology-driven, and sustainable facility management companies.

Work Location: In person