General Manager
# General Manager **Roomzzz Aparthotel** · Salford M3 5EN · `On-site` 🕒 **Статус:** *Опубликовано: 4 дня назад* · *Источник: Indeed* --- ### About the Role We have a special opportunity for a General Manager to join the friendly team at the up-and-coming Roomzzz Spinningfields formally The Ainscow Hotel! As General Manager your job is to make sure that our guests enjoy a home away from home at all times whilst colleagues are engaged, developing and delivering top service to our guests. Combining the comfort of a hotel with the convenience of a serviced apartment, our aim is simple: To give our guests more space, more freedom, more of the things they want and less of the things they don’t. As a people leader you will ensure that your team is motivated, feel valued and see Roomzzz as a great place to work. Delivering fantastic service so customers have a great stay and want to return. Based in Salford, Manchester, Roomzzz Spinningfields boasts 85 rooms, spacious Reception and Dining areas with a large car park. Located in Manchester’s most popular destinations, with Spinningfields and Deansgate right on our doorstep. Main Duties: · To adhere to all company and statutory health & safety requirements. · To manage the day to day operations of the hotel to maximise revenue and ensure service and product quality are maintained. · Take operational ownership of the coffee house from pre-opening through launch and into business-as-usual operation. · Drive coffee house sales, local awareness, repeat custom and revenue opportunities, including hotel guest conversion and appropriate local/community engagement. · Maintain excellent coffee, food and beverage quality and ensure consistent presentation, service and brand standards. · Monitor sales, payroll, stock, wastage and other controllable costs, taking action to improve profitability without compromising guest experience. · Achieve and maintain a 5-star Food Hygiene rating and ensure all food safety, allergen, licensing, health & safety and company requirements are followed. · According to business activities and in line with budgeted payroll, to organise the work schedules for the department by definition of task, working relationships, rotas etc. · To manage induction and skills training of team members. · To ensure the team is technically efficient, conduct technical training needs as identified. · To accurately manager all aspects of cash handling, banking and credit card controls. · To organise and carry out administrative tasks in relation to weekly invoicing, cashing up and updating reporting schedules. · To manage both guest and account receivable ledgers. · Responsible for all daily revenue controls, deductions, refunds in accordance with brand policies and procedures. · To ensure all company equipment is correctly used and maintained. · To oversee the Housekeeping department, ensuring stock and the rota is efficiently managed by the Head Housekeeper. · To ensure the pro-active and re-active maintenance program is maintained, to protect and improve the product delivery. · To ensure the presentation and behaviours of the employees reflects the hotels image and that all relations with guests are friendly and courteous. · The delivery of guest services are professionally and consistently delivered to maximise guest satisfaction. · To participate in duty management shifts. · To regularly make recommendations on required changes to operating procedures and systems that you feel are necessary for a better guest experience. · To attend any relevant meetings or training courses as requested. Requirements: · At least 5 years Proven experience as a General Manager, Commercial Manager, or similar senior role within the hospitality or aparthotel sector. · Strong commercial acumen with the ability to identify and capitalise on revenue opportunities. · Demonstrable success in sales, revenue management, and business development. · Excellent leadership and team management skills, with a track record of motivating and developing staff. · Outstanding communication and networking abilities, with experience building relationships with diverse stakeholders. · Financial literacy and experience managing budgets, P&L accounts, and delivering cost efficiencies. · Guest feedback, online reviews and complaint resolution. · Balanced Scorecard · Successful and timely opening of a coffee house. · Coffee house revenue, profitability and controllable cost performance. · Food hygiene, health & safety and operational compliance. · Team recruitment, retention, training and engagement. · Delivery of Roomzzz brand and operational standards. · Overall contribution to hotel operational performance and the successful transition to Roomzzz Spinningfields. Generally, the working hours are Monday to Friday however will include weekends due to the needs of the business. Pay: £40,000.00-£45,000.00 per year Benefits: - Company events - Company pension - Cycle to work scheme - Employee discount - On-site parking - Store discount Experience: - General Manager / Commercial Manager: 5 years (preferred) Work Location: In person
Наблюдалась 2026-10-04, впервые 2026-09-30, источник — Indeed.