General manager

Key Responsibilities

1. Daily Operations Management

• Oversee and monitor the daily operations of all departments, including pastry kitchens, bakery production, showroom, and delivery operations.
• Ensure smooth workflow and effective coordination between all departments.
• Monitor staff performance, attendance, productivity, and operational discipline.
• Ensure that all operations meet company standards for quality, efficiency, and customer satisfaction.
• Identify operational issues and ensure timely solutions.

1. Purchasing & Inventory Management

• Coordinate with the purchasing team to ensure timely procurement of raw materials, packaging, and operational supplies.
• Monitor inventory levels and ensure proper stock management.
• Follow up on purchasing requests, supplier performance, and cost control.
• Minimize waste and unnecessary operational expenses.

1. Drivers & Delivery Operations

• Supervise and coordinate the company’s drivers and delivery schedules.
• Ensure timely deliveries and proper distribution of orders.
• Monitor vehicle maintenance, driver performance, and delivery efficiency.
• Resolve any delivery-related issues.

1. Business Development & Improvement

• Proactively suggest new ideas and strategies to improve company operations and overall performance.
• Identify opportunities to reduce costs, increase productivity, and improve profitability.
• Recommend improvements to existing systems and working procedures.
• Contribute to business expansion and the development of new operational strategies.
• Identify potential challenges and propose practical solutions.

1. Team Management & Coordination

• Ensure effective communication and coordination between management, kitchen teams, sales, purchasing, and showroom staff.
• Set clear responsibilities and follow up on departmental performance.
• Hold regular meetings with department supervisors to review operations and address challenges.
• Prepare regular operational reports for management.

Qualifications & Requirements

• Minimum 5 years of relevant experience in general management or operations management.
• Previous experience in the bakery, pastry, food production, or F&B industry is highly preferred.
• Strong leadership and team management skills.
• Excellent organizational, communication, and problem-solving abilities.
• Good knowledge of purchasing, inventory control, and operational cost management.
• Ability to manage multiple departments and
• priorities simultaneously.
• Strong initiative, with the ability to identify opportunities and introduce improvements.
• Fluency in English is required; Arabic is an advantage.

Pay: KD900.000 - KD1,000.000 per month

Work Location: In person