General Manager
# General Manager **FuGenEd(An Incubation Center)** · Mumbai, Maharashtra · `On-site` 🕒 **Статус:** *Опубликовано: 2 дня назад* · *Источник: Indeed* --- ### About the Role General Manager – Hotel Department: Operations Location: Mumbai / Bangalore Industry: Hospitality / Hotels & Resorts / Fine Dining / Catering Experience: 10+ Years Salary: ₹1,00,000 – ₹1,50,000 per month Job Summary We are looking for an experienced General Manager – Hotel to lead overall hotel operations and ensure high standards of guest satisfaction, service quality, revenue performance, and profitability. The GM will oversee key functions including Rooms Division, Food & Beverage, Sales & Marketing, Finance, and Human Resources , while driving operational excellence and maintaining premium hospitality standards. Key Responsibilities Take overall responsibility for hotel operations, profitability, and guest experience. Manage P&L, budgeting, forecasting, and capital expenditure planning . Monitor key hotel KPIs including RevPAR, ADR, and GOPPAR . Control labour costs, energy consumption, and departmental expenses. Ensure compliance with 4-star/5-star brand standards and quality requirements. Personally engage with VIP guests and handle high-level complaints. Monitor guest feedback and online ratings across major platforms. Conduct regular property inspections covering guest rooms, public areas, hygiene, safety, and back-of-house operations. Lead and mentor departmental heads and senior management teams. Drive employee retention, recruitment, training, performance management, and succession planning. Work with Sales & Marketing teams on pricing strategies, corporate contracts, and promotional campaigns. Represent the hotel with business communities, tourism boards, media, and other external stakeholders. Ensure compliance with licensing, health, fire safety, and labour regulations . Oversee preventive maintenance of hotel infrastructure, equipment, and technology assets. Requirements Bachelor’s or Master’s degree in Hospitality Management, Business Administration, Hotel Management, or Restaurant Administration . Minimum 10 years of progressive hospitality experience . At least 3–5 years of experience as a General Manager or Hotel Manager in an upscale 4-star or 5-star property . Strong financial and strategic decision-making skills. Excellent communication, leadership, and conflict-resolution abilities. High emotional intelligence and ability to remain calm under pressure. Hands-on knowledge of PMS, POS, and financial accounting systems . Certified Hotel Administrator (CHA) certification is an added advantage. Key Skills Hotel Operations | General Management | P&L Management | Revenue Management | Hospitality Operations | Rooms Division | F&B | Guest Experience | Budgeting & Forecasting | RevPAR | ADR | GOPPAR | PMS | POS | Team Leadership | Sales & Marketing | Compliance Salary: ₹1,00,000 – ₹1,50,000 per month. Pay: ₹100,000.00 - ₹150,000.00 per month Work Location: In person
Наблюдалась 2026-09-17, впервые 2026-09-15, источник — Indeed.