General Manager

Compass Group is seeking a dynamic and people-focused General Manager to oversee a premier luxury hospitality destination in Boston. This highly visible leadership role offers the opportunity to shape exceptional guest experiences in an elevated environment that blends culinary excellence, personalized service, and sophisticated amenities.

As General Manager, you will lead a diverse team dedicated to delivering seamless hospitality and operational excellence. You will champion a culture of collaboration, innovation, and continuous improvement while ensuring every guest interaction reflects the highest standards of service and care.

Key Responsibilities

• Lead all aspects of daily operations, ensuring a consistently exceptional guest experience.
• Develop, coach, and inspire teams while fostering a culture of inclusion, accountability, and engagement.
• Partner with culinary and hospitality leaders to deliver innovative food, beverage, and service programs.
• Build strong client relationships through consistent communication, operational excellence, and strategic partnership.
• Manage financial performance, including budgeting, forecasting, labor planning, and cost controls.
• Analyze operational metrics and guest feedback to identify opportunities for continuous improvement.
• Ensure compliance with safety, sanitation, and quality standards.
• Drive employee development initiatives, succession planning, and talent retention strategies.
• Collaborate with support teams on marketing, guest engagement, and special events.
• Champion a hospitality-first culture that prioritizes personalized service and memorable experiences.

What We're Looking For

• Experience leading premium hospitality, luxury hotel, fine dining, private club, high-end retail hospitality, or guest experience operations.
• Proven ability to lead large teams in a fast-paced, guest-focused environment.
• Strong business acumen with experience managing budgets, financial performance, and operational metrics.
• Excellent relationship-building and communication skills.
• A collaborative leadership style focused on coaching, development, and team engagement.
• Experience creating elevated guest experiences and service standards.
• Ability to balance strategic thinking with hands-on operational leadership.
• Commitment to creating inclusive environments where team members can thrive.
• Bachelor's degree in Hospitality, Business, Culinary Management, or a related field is welcome; equivalent experience will also be considered.

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Req ID: 1585193

Compass Corporate

Michael Abbey

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