Functional Audit & Business Process, Senior Executive

We are looking for an analytical and proactive professional to support business process improvement, internal controls and governance initiatives across the organisation.

The successful candidate will review end-to-end business processes, analyse operational data, identify process and control improvement opportunities, develop SOPs and process flows, monitor key operational issues and action plans, and work closely with cross-functional stakeholders on business and system enhancement initiatives.

The role is suited to candidates with experience in internal audit, business process improvement, risk and controls or operational review who enjoy solving complex operational issues and translating them into practical, sustainable improvements.

Job Responsibilities

• Review business processes and recommend opportunities to improve efficiency, controls and governance.
• Assess internal controls and operational risks and recommend practical control enhancements.
• Develop and enhance SOPs, policies, guidelines and end-to-end process flows.
• Analyse operational data and translate findings into actionable management insights.
• Perform continuous monitoring and follow up outstanding issues and agreed action plans.
• Support system and digital process enhancements from a business process and control perspective.
• Coordinate cross-functional process improvement initiatives with key stakeholders.

Job Requirements

• Degree in Accountancy/Finance/Business or professional qualifications such as ACCA, CIA, etc.
• Minimum 3 years of working experience in audit / business process control related job roles.
• Strong analytical and problem solving skills, with the ability to analyse and identify process or control gaps.
• Good understanding of internal controls, process mapping, SOP development and process improvement.
• Relevant experience in management of process improvement cycle, particularly on retail operations-related will be an added advantage.
• Strong written and verbal communication and stakeholder management skills.
• Proactive, detail-oriented and able to work independently, manage multiple assignments and drive follow-up to completion.
• Passionate and aim to specialise in process advisory role.
• Proficient in Microsoft Excel and PowerPoint; Power BI or other data visualisation skills would be an advantage.