Fulfillment Process Specialist (Pharmacy)

About BlinkRx:

BlinkRx is rebuilding how Americans access life-changing medicines. Today, only one in five prescriptions for new branded therapies are ever filled. The problem isn't the medicine. It's insurance barriers, affordability challenges, fragmented pharmacy experiences, and inadequate support that keep patients from starting and staying on treatment. Our mission is to change that.

We built RxOS, the first AI-powered prescription operating system. RxOS connects the largest network of doctors, patients, pharmacies, payers, and pharmaceutical manufacturers, intelligently orchestrating every step to guarantee a seamless prescription journey for every script.

Our teams solve complex, high-stakes problems at the intersection of artificial intelligence, healthcare operations, logistics, payments, and regulation. The impact is transformative: BlinkRx more than doubles the rate at which patients take their medications and lowers their out-of-pocket expenses by hundreds of dollars every month.

BlinkRx created and leads a rapidly growing $80+ billion category, with exceptional momentum:

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Built for scale: Over the past decade, we have invested nearly $1 billion in building the technology and operational platform required to serve patients at scale.

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Proven growth and economics: We have grown 100% annually for the past five years, are profitable, and support more than 60 pharmaceutical brands.

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Trusted with category-defining programs: Our technology powers a leading pharmaceutical manufacturer’s direct-to-patient platform for its GLP-1 portfolio, providing the infrastructure to expand patient access as demand for these therapies grows.

We are a dynamic team of technologists and industry experts seeking to build a generational company that delivers a genuine step change in American health.

What You’ll Do:

• Support daily management of department duties, including allocating labor, leading meetings, proactively monitoring workflow volumes, and assigning job duties
• Ensure successful area performance, through tracking, reporting and feedback of technician and associate performance
• Identify trends and opportunities to improve quality and performance in fulfillment operations. Communicate these opportunities and collaborate with leadership and other pertinent stakeholders to improve results
• Coach associates and technicians in best practices and address knowledge gaps and opportunities
• Serve as a subject matter expert for all fulfillment roles and function as a catalyst for change
• Review and assist in updating SOPs as needed
• Assist in keeping work area clean and organized
• Fill in as needed with production duties

What You’ll Need:

What You’ll Need:

• Active pharmacy technician license or registration in good standing, or ability to obtain it
• At least 1 year of experience as a pharmacy technician, ideally in a high-volume fulfillment, mail-order, or central fill environment
• Strong knowledge of pharmacy processes, protocols, and compliance requirements
• Technical aptitude and comfort learning new systems and software
• Excellent interpersonal skills, with the ability to coach, train, and support team members
• Demonstrated problem-solving and analytical skills
• A track record of strong performance and a drive to raise the bar
• Ability to work independently and as part of a team
• Excellent organizational and time management skills, with the ability to juggle multiple tasks and shifting priorities
• Ability to lift, carry, and move materials (up to 50 lbs) and operate basic warehouse equipment
• Flexibility to work shifts, weekends, or extended hours as needed to meet operational demands

Location/Hours

• Full time, On-site role in Chesterfield, MO -400 S Woods Mill Road
• Shifts : (Sun-Wed) 07:00am-5:00PM or Wed-Sat)07:00am-5:00PM.

Why Join Us:

It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.