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Front of House – Truly North

Truly DentalDublin, Ireland

  • Patient Experience

About Truly Truly is a modern dental company growing across Ireland and the UK. We're building the largest network of patient-first dental clinics in the region, with over 15 locations and a team of 500+ professionals. We do dental differently, combining the warmth and care patients deserve with the technology and standards of a modern healthcare brand. Why Join Truly Dental? Work in a modern, technology-driven clinical environment Join a supportive team where collaboration and learning matter Be part of a growing international dental group Opportunity for long-term career development Make a real impact on patient experience every day Get a feel for our team and culture before applying: Website LinkedIn Instagram The Role As the first face patients see when they walk into Truly, you'll set the tone for their entire experience. You'll manage the front desk, coordinate appointments, support the clinical team, and make sure every patient feels welcomed and cared for. Key Responsibilities Welcoming patients and managing reception Booking, rescheduling and confirming appointments Handling incoming calls and emails professionally Processing payments and managing patient records (GDPR compliant) Coordinating between patients and clinical team Maintaining a tidy, welcoming reception area Supporting the Practice Manager with admin tasks What We're Looking For Previous reception or customer-facing experience (dental or medical is a plus) Strong English communication, both written and spoken Confident with practice management software (we use Dentally, training provided) Multitasker with attention to detail Warm, professional, calm under pressure GDPR awareness Right to work in Ireland Important Details Before Applying Location: Truly North Dublin Full-time position, 35-40 hours per week Rate: €15.50 per hour Clinic opening hours are Monday to Friday, 8am to 8pm, and Saturday, 9am to 5pm. Full flexibility across those hours is required Ready to join us? Click apply and tell us about yourself. We review every application and will be in touch within a few business days.

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